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Contact Us

I.T. Help Desk
Whitehead Bldg
11120 Glacier Hwy(WH1)
Juneau, AK99801
Helpdesk: 796-6400
Toll Free Help Desk: 877 465-6400
Information: 796-6452
Fax:  ITS: 796-6276
Faculty & Staff »

Hours

Mon - Thurs 7:30 am - 10:00 pm
Fri 8:00 am - 7:00 pm
Sat 1:00 AM - 5:00 PM
Sun 1:00 pm - 8:00 pm
UAS Campus Closures
  • Labor Day - Sept 7
  • Thanksgiving Holiday - Nov 26 & 27

During campus closures, messages will be checked daily for major system outages only.

User Accounts: General Information

Each current UAS student, staff and faculty have an account made available to them for their work. This account can be located using ELMO.

ELMO (Easy Logon Maintainace Option) provides an easy way to activate your computer account and reset your password. You can also change your password in Elmo. Your account is used to access your course web sites, campus computers, email, library databases, and other online services. Contact the help desk if you have problems accessing information in Elmo.

  • Enter your birthdate and last 4 digits of your social security number.
  • ELMO will then tell you your UAS username (“tsxyz” or something similar).
  • You can set your password in the box to the right. Type in your password twice to make sure it is entered correctly.
  • Write down your username and password.

Welcome to ELMO

  • Click the Log Off button once you have determined your UAS username and set your password.