Initial Password - New Users

To activate your account and set your initial password, follow the instructions on the activating accounts page.

Updating your current password

Simply visit ELMO and use Option 1 to sign in. Once authenticated, update your password! Be sure to see the issues & workarounds below in case they apply.

Forgot your password?

If for some reason you can't seem to figure out your password, even after checking caps-lock and numbers-lock, you'll want to head into ELMO to change it. You can use Option 2 or 3 to search for your account and update the password.

Password Changing Issues & Workarounds

Occasionally, when a you access UASOnline you will be informed that your password is about to expire, at which point you will be redirected to ELMO where you can change your password. This can cause you problems with connections to UAS services on your computer.

How to Avoid the Trap

If you are...

...logged on to a campus computer while on campus:

after changing your password, immediately log off of the computer and log back on using your new password.

...logged on to a campus laptop that is off-campus:

While off campus, continue using your old password to sign into the machine only (web-services will use the updated password.) When available, bring the computer back to campus and log on using your new password; this will update the cached account on the machine.

...using a personal computer on campus:

disconnect and re-add any shared drives or mapped printers using your new password.