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1. How do I access Discussion Board using Firefox?

The Firefox web browser has the capability of caching information, and as a result, some users have reported receiving an "Access Forbidden" message when attempting to access the Discussion Board on UAS Online course sites.

The resolution of this issue is currently being worked on and there is a known workaround for successfully accessing the Discussion Board. Please follow these steps to do so:

Firefox 3.5.x

  1. In Firefox, first close all tabs,
  2. Then select the 'Tools' menu,
  3. Next select 'Clear Recent History',
  4. Set the time range to 'Everything'
  5. Press the 'Details' button and check ALL checkboxes,
  6. Press the 'Clear Now' button,
  7. After the process completes close the browser,
  8. Relaunch Firefox, login to UAS Online -- you should now be able to access the Discussion Board on your course sites.

Firefox 3.x

  1. In Firefox, first close all tabs,
  2. Then select the 'Tools' menu,
  3. Next select 'Clear Private Data',
  4. When the Clear Private Data window appears check ALL checkboxes,
  5. Press the 'Clear Private Data Now' button,
  6. After the process completes close the browser,
  7. Relaunch Firefox, login to UAS Online -- you should now be able to access the Discussion Board on your course sites.

2. Why can't I access the discussion board in Internet Explorer 8?

Internet Explorer 8's security settings block the connection from UAS Online to Discussion Board. Not to fear! This can easily be fixed:

The solution for those using IE8 is to enable mixed content. Here are the steps:

  1. After opening IE8 go to Tools > Internet Options > Security.
  2. Next select 'Custom Level' (for the Internet zone). 
  3. Scroll down to Miscellaneous > Display mixed content.
  4. Check 'Enable', then click 'OK'.
  5. Click 'Yes' to confirm the change.
  6. Click the 'OK' to close Internet Options.

That's it - you should now be able to navigate to UAS Online resources without being prompted by IE8 with security warning messages.

3. How do I view the results of a quiz, essay, or task?

When you have submitted an assignment, you will see a note in the assignments section of the homesite indicating that it has been completed.

After your instructor has evaluated your submission, you can click on the [ESSAY], [QUIZ], or [TASK] to see your submission and the instructor's evaluation.

4. What do those icons in the HTML Editor toolbar mean?

When creating posts in UASOnline, you may wish to have fancier formatting such as bulleted or indented lists, different colored text or tables.  The HTML Editor toolbar is a quick and easy way to do that.

http://www.uas.alaska.edu/helpdesk/coursework/uasonline/inline_editor_ref.html

5. How do I check my grade for a course I'm currently taking?

Many instructors use the gradebook feature on their UAS Online course sites.  If an instructor has this enabled, as a student, you will see your progress report appear in the bottom of the Assignments section of the Course Homesite.

Progress Report 

In the Progress Report, you can see what your instructor is tracking and any grades and comments that have been recorded.  You can also go to the Grade Estimator to determine what grades you will need to get the overall grade that you want.

Progress Report & Grade Estimator 

6. How do I create a guest account?

  1. Point your web browser to http://www.uas.alaska.edu/online
  2. Click on 'Guest Sign In>'
  3. Enter your email address in the 'Guest E-mail Account' field
  4. Click 'Create new account'
    • The account will be created and an email will be sent to the address with your initial password, or you can follow the link at the end of the email to be automatically signed in with your new account.
  5. When you first sign in to your Guest Account, you will be prompted to update your profile with your name, and to set a new password. 
  6. From then on, to use UAS Online, simply enter your email address in the 'User name' field, and sign on with your password.
 
 

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