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Contact Us

I.T. Help Desk
Whitehead Bldg
11120 Glacier Hwy(WH1)
Juneau, AK99801
Helpdesk: 796-6400
Toll Free Help Desk: 877 465-6400
Information: 796-6452
Fax:  ITS: 796-6276
Faculty & Staff »

Hours

Mon - Thurs 7:30 am - 10:00 pm
Fri 8:00 am - 7:00 pm
Sat 1:00 AM - 5:00 PM
Sun 1:00 pm - 8:00 pm
UAS Campus Closures
  • Labor Day - Sept 7
  • Thanksgiving Holiday - Nov 26 & 27

During campus closures, messages will be checked daily for major system outages only.

UAS Email

All students and employees have an email account (username@uas.alaska.edu) with 250mb of space for their work; this account is automatically protected with an anti-spam filter. Campus computer are configured to use Thunderbird to access this email account. From home you can browse to Webmail at: http://mail.uas.alaska.edu/

All faculty, staff, and student-staff have an email alias of firstname.lastname@uas.alaska.edu set up for them in addition to their default address of username@uas.alaska.edu.

Webmail

Email can be accessed from any web browser, anywhere in the world!

Visit webmail at: http://mail.uas.alaska.edu

Please note that webmail has an inactivity timeout. This is great, but if you experience a loss of connection to the server due to your internet connection, you will lose what has not been sent or saved as a draft. To get around this, you might save a draft periodically, or use another program (like MS Word, or Notepad) to write your message. If you try sending a message after the timeout period or connection drop has occured, your message content will be discarded.

Keep email fast. Keep your inbox clean.

Moving old messages from your inbox to a subfolder will increase mail server performance for all users. To create a subfolder, click on the "Folders" button, and then click the "New" folder icon. Enter a folder name in the dialog box that appears. The new folder will appear alphabetically in your folder list. To move messages from the inbox to another folder, click the box to the left of the message, and select the move to folder from the drop down menu. Show me.

UAS Email Basics

  • Mail Server Protocol: IMAP
  • Incoming (IMAP) server: mail.uas.alaska.edu
  • Outgoing (SMTP) server: mail.uas.alaska.edu (NOTE: requires authentication)
  • Webmail: http://mail.uas.alaska.edu
  • IronPort Anti-Spam

Configuring Mozilla Thunderbird (download Thunderbird)

Please see the following instructions for configuring Mozilla Thunderbird for essential settings to access your UAS email from home or work. These instructions are designed for the PC but will work on Macintosh computers as well.