On Monday, simply use ELMO's Option 1 to synchronize your password. Once your password is synchronized, continue using your email program as usual!
On Monday morning, August 17, log into ELMO's Option 1 to synchronize your account password, then log into your email!
All local Thunderbird settings such as Address Book & Local Mail Folders will be unaffected by the transition.
If needed, please re-subscribe to any folders that are missing (In Thunderbird: File > Subscribe, check all folders and sub-folder check boxes that appear.)
If you are a user of a departmental or shared account, you will no longer be able to connect via Thunderbird or other IMAP mail clients. See the “Will the shared folders be the same?” FAQ (below).
Enjoy the new, fast, and fantastic mail server!
On Monday morning, August 17, log into ELMO's Option 1 to synchronize your account password, then log into your email!
Just keep on using http://mail.uas.alaska.edu!
You will be glad to see additional features such as a calendar, tasks, etc. Information about these features will be provided during the upcoming semester. (We are immediately focused on the mail server transition elements.)Your mail will continue to be forwarded to your personal account!
Though, considering the robust features of the new mail server, you might want to consider taking a look at the webmail again – it’s got a stylish layout and other functionality, such as a calendar and tasks!
On Friday evening around 5:30, we will switch from the existing mail server to the new mail server. The new server has all of our accounts pre-populated, so as the switch happens, you will still be able to receive mail. Because of the switch over, the new accounts may not yet have your current password set. If not will need to synchronize your password via ELMO’s option 1.
Throughout the weekend, IT Services will copy the existing folders and messages. This will take some time, and will reach each account separately. Once an account is touched for message transfer, the password will be altered to enable the program to run. This means that come Monday, you will need to synchronize your password before accessing your account.
Shared folders will be different.
The method of accessing your shared folder will be to use the webmail interface with a “switch” to tell it the proper account:
https://mailgw.uas.alaska.edu/owa/account-address@uas.alaska.edu where “account-address” is the friendly name of the account (helpdesk rather than jxhelp, or bookstore rather than jybook).
For example: https://mailgw.uas.alaska.edu/owa/helpdesk@uas.alaska.edu.
Because of the new mail server architecture, the only method to access shared folders is through the above link structure, or through Outlook. At this time, due to the complexity of configuring Outlook in a best-practice method, IT Services strongly recommends using the OWA (webmail) experience for shared accounts of any nature.
The IronPort anti-spam service will remain the same. The webmail mentions junk mail filtering, though that will only provide further filtering beyond the IronPort function. For more details on IronPort, read the IronPort Anti-Spam FAQ.
Our default quota has been drastically increased to 250MB. For users who already had a larger quota, that setting has been maintained in the transition.