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The Helpdesk is a regional support center that provides technical support and training for students, faculty, and staff, through our call center and via email. 

Contact Information

Helpdesk Interim Hours

SUN: CLOSED
MON-FRI: 8:00AM – 5:00PM
SAT: CLOSED

For all the latest information and helpful tips from the UAS Helpdesk, follow our Facebook page!

UAS Email

UAS is in the process of transitioning out of Exchange, implementing UA Google as part of unifying the University of Alaska. More information about this transition can be found on the Google Initiative page. We recommend you to migrate early as UAS Exchange will stop functioning at the end of Fall semester. Migration instructions are available; please read them carefully. Please be aware documentation is actively updated as we discover new changes to the system. Visit our full email page for general information.  

To access your new Google email: http://google.alaska.edu/ or the Gmail link from the top navigation bar on this page.

To access your old Exchange email: https://mail.uas.alaska.edu/owa/

Classroom Support

Located at the entrance to the Egan Library, the classroom support desk is not the helpdesk and can only provide general information and technical classroom support at the UAS Juneau campus. 

Media Services

Located in Hendrickson 101B, Media Services assists the UAS with their audio and video needs, including; sound reinforcement, live multi-camera video productions, media transfers, distance education and instructional technology support.

Send us your question or request here:

Please give us as many details about the problem as possible. For example, if it is a problem with a web page tell, us what type of computer, operating system, and the browser you are using.

Quick Links

Notifications

Thursday, August 11, 2016
Scheduled Maintenance: System Reboots on 8/13
04:36:45 PM
Wednesday, August 10, 2016
Services Impacted: Campus calls to UAA
09:03:05 AM
Monday, August 08, 2016
Services Impacted: Google Apps
11:57:08 AM
Tuesday, July 12, 2016
Outage Notification: Blackboard Maintenance 7/14/16
12:25:10 PM
 

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Contact the Helpdesk

(Helpdesk)
907-796-6400

(Toll Free)
877-465-6400

(General Information)
907-796-6452

uas.helpdesk@alaska.edu

 

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