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The Helpdesk is a regional support center that provides technical support and training for students, faculty, and staff, through our call center and via email. 

Contact Information

Helpdesk Hours

SUN: CLOSED
MON-FRI: 8:00AM – 7:00PM
SAT: CLOSED

For all the latest information and helpful tips from the UAS Helpdesk, follow our Facebook page!

UAS Email

UAS is in the process of transitioning to using UA Google, as part of a move to unify the University of Alaska system. More information about this transition can be found here. All documentation is actively being updated, as we discover new changes to the system.  Our full email page is available here.  Migration instructions are presented here, please read them carefully.

To access your new Google email: http://google.alaska.edu/ or the Gmail link from the top navigation bar on this page.

To access your old Exchange email: https://mail.uas.alaska.edu/owa/

Classroom Support

Located at the entrance to the Egan Library, the classroom support desk is not the helpdesk and can only provide general information and technical classroom support at the UAS Juneau campus. 

Media Services

Located in Hendrickson 101B, Media Services assists the UAS with their audio and video needs, including; sound reinforcement, live multi-camera video productions, media transfers, distance education and instructional technology support.

Send us your question or request here:

Please give us as many details about the problem as possible. For example, if it is a problem with a web page tell, us what type of computer, operating system, and the browser you are using.

Quick Links

Notifications

Tuesday, July 12, 2016
Outage Notification: Blackboard Maintenance 7/14/16
12:25:10 PM
Friday, July 08, 2016
Services Impacted: Internet Connectivity 7/7/16
11:01:44 AM
Monday, July 04, 2016
System Restored: UAS Online 7/4/16
10:06:45 PM
Sunday, June 26, 2016
Service Restored: Blackboard 6/26/16
01:30:59 PM
 

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Contact the Helpdesk

(Helpdesk)
907-796-6400

(Toll Free)
877-465-6400

(General Information)
907-796-6452

helpdesk@uas.alaska.edu

 

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