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Address Information



I.T. Help Desk

Whitehead 208B
Mailstop: WH1
11120 Glacier Hwy
Juneau, AK99801

Phone: Help Desk: 907 796-6400
Toll Free Help Desk: 1 877 465-6400
Toll-free UAS (days M-F) :
1-877-465-4827



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Helpdesk
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Getting Started
Getting Started Guides

Welcome!

The Mission of UAS IT Services is to make the University of Alaska Southeast an exceptional place to learn by providing computing technology and services responsive to the needs of the university community.

The Help Desk supports this mission by providing technical support and information, and by acting as customer advocate to department staff and other service providers. The primary goal of the Help Desk is to constantly improve the service received by the University community.

Please let us know if we are succeeding by responding to this anonymous survey. You will be prompted for your username and password to verify you are a UA user.

 

Daily Status Report


For email updates, please subscribe to the weblog.
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Helpdesk Schedule

Mon - Thurs 8:00 am - 7:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
Sun 1:00 pm - 5:00 pm

Summer break Hours for the Helpdesk and Lab:

Interim Schedule - to be posted mid-summer:

Mon - Fri
To be posted
Saturday To be posted
Sunday To be posted

UAS Campus Closures: (Please note:  During campus closures, messages will be checked daily for major system outages only.)

Memorial Day - May 25th

Independence Day - July 4th

Contact the Helpdesk

In Person

Whitehead Building, room 208

By Phone

x6400 (on campus)
796-6400 (in Juneau)
877-465-6400 (toll free)

By Email

helpdesk@uas.alaska.edu

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"" UAS is an AA/EO institution / Copyright 2005.
University of Alaska Southeast
11120 Glacier Hwy, Juneau, AK, 99801
877 465-4827 |