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The Helpdesk is a regional support center that provides technical support and training for students, faculty, and staff, through our call center and via email. 

Contact Information

Helpdesk Hours

The Helpdesk will be closed Monday the 30th for Memorial Day.  

SUN: CLOSED
MON-FRI: 8:00AM – 7:00PM
SAT: CLOSED

For all the latest information and helpful tips from the UAS Helpdesk, follow our Facebook page!

UAS Email

UAS is in the process of transitioning to using UA Google, as part of a move to unify the University of Alaska system. More information about this transition can be found here. All documentation is actively being updated, as we discover new changes to the system.  Our full email page is available here

To access your new Google email: http://google.alaska.edu/ or the Gmail link from the top navigation bar on this page.

To access your old Exchange email: https://mail.uas.alaska.edu/owa/

Classroom Support

Located at the entrance to the Egan Library, the classroom support desk is not the helpdesk and can only provide general information and technical classroom support at the UAS Juneau campus. 

Media Services

Located in Library 103, Media Services assists the UAS with their audio and video needs, including; sound reinforcement, live multi-camera video productions, media transfers, distance education and instructional technology support.

Send us your question or request here:

Please give us as many details about the problem as possible. For example, if it is a problem with a web page tell, us what type of computer, operating system, and the browser you are using.

Quick Links

Notifications

Thursday, May 19, 2016
CANCELLED - System Outage: UAS Email
10:09:59 AM
Tuesday, May 17, 2016
Outage: Network Services 5/25/16
08:10:13 AM
Friday, May 13, 2016
Scheduled Maintenance: Google Mail 5/13/16
01:23:50 AM
Monday, May 09, 2016
Scheduled Maintenance: Full UAS Network 5/12/16
10:19:55 AM
Friday, April 22, 2016
Blackboard Assignment Submission Error
11:59:29 AM
 

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Contact the Helpdesk

(Helpdesk)
907-796-6400

(Toll Free)
877-465-6400

(General Information)
907-796-6452

helpdesk@uas.alaska.edu

 

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