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Printing from Personal Laptops

There are several printers around campus accessible for all those who have access to the UAS secured network. Most printers are black and white, but the Library offers color printing through the Ink Smart service.  

All printing is double-sided because of Alaska Statute, Sec 44.99.020, which requires government institutions to print on both sides of the paper. 

Please print responsibly.  

Assistance

The Helpdesk and Classroom Support staff are available to assist with your questions!

In order to access printers on campus, excluding the Library's Ink Smart system, you must have access to the UAS secured network and “authenticate” to the Printer Server (active username and password required).

Windows 10

  • In the Search field, type: “\\jun-print01” and press Enter
  • Enter your login information putting “ua\” before your username. **
  • We recommend NOT saving your password. 
  • Press enter

Windows 8

  • Open an explorer window such as Documents
  • In the location field type: “\\jun-print01” and press Enter
  • Enter your login information putting “ua\” before your username. **
  • We recommend NOT saving your password. 
  • Press enter

Windows Vista or Windows 7

  • Go to Start
  • In the Search field type: “\\jun-print01” and press Enter
  • Enter your login information putting “ua\” before your username. **
  • We recommend NOT saving your password. 

  • Press enter

When complete, a window will appear showing all printers available on campus. Double click on a printer to add it to your computer. When adding is complete, you will see the printer queue monitor.

** Note: If you aren’t prompted for login info, check your security settings. Some internet security software blocks this type of connection.

Print Protocol list

Mac OS X (Leopard, 10.5.x+)

  • Open Apple > System Preferences
  • Choose Print and Fax
  • Click on the plus sign [+] to add a printer
  • Click on the "IP" button
  • In the Address field, enter the IP address of the printer to be used (see below for options)
  • In the Protocol field, select an appropriate setting.  Many printers require "Line Printer Daemon - LPD"
  • If desired, change the Name field to be an easy name for the printer
  • Click Add
  • You may be prompted for additional configuration settings, click continue.
  • You can now print to the new device!

If you encounter the error “Unable to Connect. Unable to verify the printer on your network”, set the Protocol to “Line Printer Daemon (LPD)” instead of the default “Internet Printing Protocol (IPP).” This is a known issue with specific printer manufacturers.

Mac OS X (Cheetah, Puma, Jaguar, Panther & Tiger)

  • Open Apple > System Preferences
  • Choose Print and Fax
  • Click on the plus sign [+] to add a printer
  • Click on More Printers button
  • From the Printer Browser window:
    • Select on 1st menu: Windows Printing
    • Select on 2nd menu: Network Neighborhood
    • Double click on UAS
    • Double click on Printers
    • Enter your UAS username and password

Printer Location & IP address:

  • Mobile Printer #3: 137.229.211.3
  • Mobile Printer #4: 137.229.211.4
  • Mobile Printer #5: 137.229.211.5

If you have need of another printer not listed, please contact the Helpdesk or Computer Lab for further assistance.  

Print Services at the Egan Library

Ink kiosk - located on the 2nd floor of the Egan Library

Print/Scan/Copy services are located on the main level (2nd floor) of the Egan Library.

During Fall 2016 we launched a new pay-per-print service powered by Ink Labs, Inc. This service enables printing from virtually any device, as well as cloud accounts and USB drives. Users can print from all library computers, personal computers or can connect to documents from cloud storage services at the kiosk.

Print jobs are only released when the user logs in/swipes their card and pays for the prints at the kiosk. Drivers are available for personal computers using the links below. All online accounts are managed by Ink and the service accepts promo codes, credit cards, and Ink preloaded cards (see below).  Payments via PayPal, Apple Pay and Google Wallet are in development.  

A more eco-friendly solution

Printing reimagined at Egan Library is a sustainable and eco-friendly solution. The Ink kiosk:

  • is green
  • uses less power
  • doesn't use toner cartridges
  • reduces waste by eliminating mountains of unclaimed print jobs

Print prices

Table of document service prices at the Egan Library
ServiceCost
Single-sided black and white *$0.10
Double-sided black and white *$0.18
Single-sided color *$0.40
Double-sided color *$0.70
Document scanFree
Fax, first page$0.99
Fax, each additional page$0.49
Photo print (beta) on 4"x6" photo paper$0.29

* 8 1/2" x 11" paper only

How to create your account and add funds

  1. Login to the UAS Ink Cloud portal
  2. Students: access your account using your UA username/password
  3. Guest users: create a guest account
  4. UAS users can enter the promo code "firsttime" for a $5 credit.  Guests can ask for an Ink Guest Card (includes a $2.50 promo credit) at the Circulation Desk.  
  5. Access your account online to add funds with a credit/debit card or add at the kiosk in the library.  Whale Bucks CANNOT be used for printing.  
  6. Users without access to an accepted payment method can purchase preloaded Ink cards at the Circulation desk for $5

Releasing print jobs

Print jobs are only released when the user logs in/swipes their card and pays for the prints at the kiosk.  Print jobs remain in the print queue for 72 hours.  

Printing from your personal computer

For personal computers, in addition to using a drag-and-drop interface through the UAS Ink Cloud Portal, you can also load a print driver in order to print directly from your applications.

Instructions for installing drivers:

  1. Log in to the UAS Ink Cloud portal
  2. Select "File > Print" in the upper right corner
  3. Download the appropriate driver for your computer's operating system.

Need Help?

  • Egan Library staff can provide hands on assistance at the kiosk, just ask.
  • Users encountering any printing problems, e.g. jams, misprints, formatting issues can notify Ink support through email at support@inkcloud.me or by phone at 1-800-INK-6053. Refer to the Alaska3 kiosk to receive a corresponding credit.
  • Be sure to check out the Ink Labs Knowlege Base and Support

Scanning Services

Several scanning options are available. There is a public access scanner/copier (Konica-Minolta) near the Circulation Desk. The Eqan Library Ink Kiosk also offers free document scanning.

  • Both support color scanning.
  • The Konica-Minolta supports duplex scanning, has a feeder for multiple page jobs and outputs PDF or TIFF formats to email.
  • The Ink kiosk supports scanning to cloud storage accounts, USB, email and in a variety of formats.

Copying

A self-service Black & White Copier is located on the main level by the Circulation Desk ($.10 per page). The copier accepts bills ($1, $5, $10) and coins. Prepaid copy cards are available for sale at the Circulation Desk (in $5, $10, $20 denominations).

Printing on Other Campuses

Sitka and Ketchikan campuses each use a different print server.  This does not change Mac printing, but does change what to search for on a PC.

  • Juneau: \\jun-print01
  • Sitka: \\sit-print02
  • Ketchikan: \\ktn-print
 

Can't find the answer?

Search the Helpdesk site.

Contact the Helpdesk

(Helpdesk)
907-796-6400

(Toll Free)
877-465-6400

(General Information)
907-796-6452

uas.helpdesk@alaska.edu

 

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