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1. How do I set up the Adobe Connect Server?

You'll need to set up the Adobe Connect Server to publish to the server.

For UAS: 

  1. Click Edit Servers
  2. Click Add
  3. For Name enter anything you like (Example UAS Server)
  4. For URL enter

You must not only be able to login to the server but must have "publish permissions" - UAS faculty and staff can contact the UAS helpdesk or 877-465-6400 or 907-796-6400 to request publishing permissions for the Adobe Connect Server.

2. How do I publish my Adobe Presenter presentation and make it available to students?

Once you've set up the server and asked for publishing permissions you will publish to the UAS server and put the presentation in your course as a web link.  

Step by step instructions can be found here: Publish to the Adobe Connect Server and Link from Blackboard

The URL (link) can also be distributed by email or used to post the presentation on other websites.

3. Help! My Adobe Presenter menu has disappeared! What should I do?

If there is a glitch in Adobe Presenter (within Powerpoint) then the Add-In may be disabled.  Below are instructions for re-enabling it.

Step-by-Step Instructions: Re-enabling the PowerPoint Adobe Presenter Add-In (pdf)

4. Presenter 10 - Record Video Function Does not Work

Problem - When trying to record video in Presenter 10 you encounter the following error message:

"Adobe Presenter has encountered an unexpected problem. Try saving your work to anew file and restart PowerPoint.If the problem persists, consult with the Help menu item, or contact support "  (see image below)

If that solution does not work - then you need to disable "Presenter View" from the Slide Show tab in PowerPoint.  (The Presenter View referred to here shows your notes while viewing the slideshow - it does not refer to Adobe Presenter.)

  • In PowerPoint click on the Slide Show Tab
  • Uncheck the box next to Use Presenter View

Error Message for Video In Presenter 10   Uncheck box for Use Presenter View on Slide Show Tab


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