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Live Satellite Broadcasts

Current Programming at UAS can now be found on the UATV schedule web page.

Troubleshooting Streaming Flash Video

If you are having trouble viewing the live video stream

We recommend that you update the following software

Still need more technical assistance?

Before calling or emailing the Help Desk

We ask that you first gather some technical information about your computer configuration

This information will help the university staff resolve any issues efficiently

  1. What is your internet speed?
  2. Have you tried reloading the Flash streaming web page?
  3. What kind of machine are you using?
  4. Are you running multiple programs/web pages and watching the stream?
  5. Can you watch the video on the adobe flash help page?
  6. How much space do you have on your primary (c) hard drive?

Contact the Helpdesk for immediate assistance.

We are very interested in getting feedback on our streaming video.

If you have any questions or comments, please consider sending us an e-mail at

For Information regarding The University of Alaska Television Network please call (907) 796-6452.

For further information, please contact: Gloria Merry, (907) 796-6374 or e-mail Media Services.

The toll-free call-in number for all satellite classes is: 1-888-219-2596

Regional IT Help Desk

Whitehead Bldg 208B
11120 Glacier Hwy
Juneau, AK
Mailstop: WH1

Spring Break Hours (March 15th - March 21st)
Sun - 1PM - 5PM
Mon - Thur - 8AM - 5PM

Regular Spring Hours
Sun - 1 - 5 PM
Mon - Fri - 8AM - 8PM
Sat - 9 AM - 12 PM

Campus Closures
January 19th
March 20th


Content maintained by Media Services.