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Disbursement Procedures

When Will Disbursement of Funds Start?

Financial Aid funds are disbursed to your student account no sooner than 10 days before the start of the term as long as you have completed the necessary requirements for the fund. Financial aid disbursements will pay your allowable charges first, including tuition and fees and housing costs.  Any remaining owing balance is the responsibility of the student to be paid before the tuition and fee due date published in the University of Alaska Southeast Catalog every year.

When Will My Outside Scholarship be Disbursed?

Outside scholarship funds will not be disbursed to your student account until the funds from your donor have been deposited to your student account.  The promise of scholarship money does not de-obligate you from your requirement to pay all of your tuition and fees by the posted fee due date.  When your scholarship funds arrive they will be posted to your student account.  Once the funds are posted they will be used to pay any owing charges on your student account.  Any remaining funds will be issued to you in a refund check.

When Will My Alternative Loan be Disbursed?

Alternative loan funds have a mandatory federally required waiting period on their disbursement of 10 days.  This disbursement delay is regulated by the student’s lending institution.  Once the funds has been disbursed to the school, they will be disbursed to the student’s account and used to pay any listed charges.  If any funding remains, this money will be given to the student in a refund check.

Refund Checks

If you are scheduled to receive more financial aid assistance than you have allowable charges on your student account, you will be issued a refund check no sooner than the 10th day of the term. Please note that refund checks are not guaranteed to be available for your use on this date.  You should not create debts payable with your financial aid refund check until the check has been cashed or deposited into your own private banking account.  The University will remain harmless as to any debts created by the student with a promise to pay coming from a financial aid refund check.

The University of Alaska Southeast has two options available for refund checks.  The student is defaulted into the paper check process.  Through this process the student must present picture ID at the Student Account’s office located in Novatney Building to pick up their check.  Through UAOnline, students may also enrolled in Direct Deposit, allow for refund checks to be deposited directly into the student’s banking account.


There are many reasons why a student might be eligible for a refund. If you have questions or believe you should have a refund please call us at (907) 796-6267 or email us at Refund checks picked up at the Student Accounts Office require current, valid identification that matches to the check name.  Refund checks will not be released to third-parties without prior authorization and approval.

Refunds can take up to two weeks to process after being requested.

Financial Aid Refund

Refunds to students for Financial Aid are generated after the aid is received and all charges have been paid. Refunds for payments made on a student account should be requested by notifying Student Accounts at (907) 796-6267. Each semester, the initial disbursement of financial aid to your student account begins no earlier than 10 days prior to the first day of classes. The disbursement date is NOT the day you should expect a refund, but rather, is the day we begin processing refunds. Student refunds are processed in the order they are disbursed by the financial aid department. * Speed up your financial aid refund by signing up or ensuring your account information is correct for Direct Deposit.

*Course changes made after financial aid has been disbursed may result in a delay or reversal of the financial aid refund.  Students should meet with their advisor or a Financial Aid representative to ensure they continue to meet aid requirements.

If you are expecting Financial Aid or Scholarships that are not listed on your UAOnline student account, call the Financial Aid office at (907) 796-6255 or email at

If you have received confirmation that your tuition and fees will be paid by a third-party agency or university department, and you don’t see the payment applied to your student account on UAOnline, call the Student Accounts office (907) 796-6492 or email us at

Petitions for a Tuition Refund

Petitions for refund of University financial obligations may be granted when a student has been physically disabled, has experienced a death in the family, has a change in employment hours or location beyond the student's control or has other extenuating circumstances. Written documentation of the condition is required (petition forms may be obtained online, from the Student Accounts office, or from Records and Registration). All petitions should be turned into Records and Registration. Petitions are reviewed only if documentation of circumstances is provided. Petitions are reviewed only after a student has officially withdrawn from the course(s). After the fourth week of the semester, verification of attendance and participation is required from each instructor. Petitions must be filed by the last day of instruction for the term for which the petition is filed.

Refund Schedule

Course Length100% Refund Tuition & FeesNo Refund
Semester-length coursesPrior to and during the
first 10 days of instruction
for the semester
On or after the 11th
day of instruction for
the semester
Credit courses meeting
12 or more times but
less than a semester
Prior to the 3rd
class meeting, or check online
or with the Registrar's Office
On or after the day of the
3rd class meeting, or check online
or with the Registrar's Office
Credit courses meeting
5-11 times
Prior to the day of the
2nd class meeting
On or after the day of the
2nd class meeting
Credit courses meeting
less than 5 times
On or before the first
day of the course
E-Learning courses with no
designated class meetings, to be determined by campus
Within 7 to 14 calendar days
from the later of
student's registration date
or the first day of
instruction for the semester

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