The Student Accounts Office is responsible for billing and collection of student tuition, fees and housing charges. Our office staff is dedicated to helping you meet your personal financial responsibilities by providing courteous service in regards to any questions about your student account. Please stop by, call or email us with your questions. We are located on the second floor across from the elevator.
Our Mission Statement
Our office is dedicated to providing quality services to the students, parents, faculty and staff, and to support the University of Alaska’s educational goals through the correct assessment of student fees, collections procedures, and receipting the University funds.
10:00 AM to 5:00 PM
1332 Seward Avenue
Sitka, AK 99835
Important Upcoming Dates
||Last Day to withdraw for Spring 2012 with 100% refund|
|Jan. 31:||Last Day to withdraw for Spring 2012 with 50% refund|
||Withdraw period begins for Spring 2012 full term classes|
Payments may be made in-office with cash, check, Visa and MasterCard. Credit card and check payments may be made online by visiting UAOnline. Checks are also accepted by mail (please include your student number on your check).
An electronic bill will be generated for you on the 15th of each month and made available via UAOnline. An e-mail reminder will be sent to your UA-assigned e-mail address each time a new bill is generated. A link on the UAOnline Statement and Payment History page will take you to the page where you can pay with credit card or electronic check. To view your electronic bill, go to UAOnline and choose Student from the main menu, then Student Account, then Statement and Payment History.
Don't wait in line; pay tuition and fees online!
Instructions for online fee payment (Visa/MasterCard or personal check)
Go to http://uaonline.alaska.edu, click Login to Secured Area and log on using your student ID and PIN number.
Click on Student Services, Financial Aid and Account Information.
Click on Student Account.
Click on Account Detail for Term (Semester)/Pay Term Balance.
Select a Term on Pulldown. Click Submit
Carefully read the instructions and terms on this page.
If paying by credit card, choose the type of card, enter the credit card number and the expiration date. NOTE: The address on your credit card bill must match the billing address that you enter on this screen. Click on Submit Payment.
If paying by check, enter the routing number, account number, name, address and amount. Click on Continue. If you agree with the terms, click on I Agree.
Print the confirmation page. Review the Account Detail for Term to verify the payment was accepted.
Financial aid will appear on your student account when it is disbursed by the Financial Aid Office. To ensure that your aid is disbursed in a timely matter, please submit your FAFSA by the appropriate deadline for the selected aid year, and officially accept your aid through the UAS Office of Financial Aid.
Student Accounts and the Office of Financial Aid are two separate departments, but they work closely together. If you have questions regarding your Student Account statements, please contact Student Accounts Sitka at (907) 747-7739. If you have questions regarding your Financial Aid Award Letter or have other questions concerning your aid eligibility/status, please contact the Office of Financial Aid at (907) 796-6255.
If you would like to pay your education expenses monthly, use the interest-free monthly payment option offered by our partner, Tuition Management Systems. The payment plan is available for a small enrollment fee and includes personal account service, automated account information 24 hours a day, and access to your account through their website. For more information on payment options, education loans, free education payment counseling, please visit the Tuition Management Systems website at www.afford.com. You may also call them toll-free at 1-800-356-8329.
Refunds to students for financial aid are generated after the aid is received. Refunds for payments made on a student account should be requested by notifying Student Accounts at (907) 747-7739. Refunds can take up to two weeks to process after being requested, and are not available for pickup until the first day of class for any specific term.
All approved Financial Aid/Scholarship information is reflected on the billing statements. If you are awarded additional scholarships after the billing statements are mailed out, you should contact the Student Accounts office to request a new bill. If you are a sponsored student and your tuition or fees will be paid by an independent third party or University department, please contact Student Accounts at (907) 747-7739.
Direct Deposit now available
Great News! The University of Alaska is pleased to announce a new and exciting online service for students. Electronic deposit of financial aid and refunds directly to your bank account is now available. Direct Deposit will allow:
- Access to your funds sooner
- No waiting for a check in the mail!
- No waiting in line to deposit your check into your bank account
- No worry about checks lost in the mail!
- Safe and secure Ach transfer direct to your bank account!
- Receive Email notifications to your University of Alaska assigned email address when refund is deposited in bank account!
- Easy to use. Enroll Online!
Once you setup your bank information online (checking or savings), all future refunds and financial aid will be deposited directly to your bank account within 3-4 days of the University processing a payment.
The initial setup is quite simple and will only have to be done once during your life as a UA student unless you change banks or decide to stop participating in your direct deposit.
You will be notified via UA e-mail when the setup is complete; when a deposit is processed and any time you make changes to your direct deposit bank information.
To learn more about Direct Deposit, click on "Information on Direct Deposit Services" on UAOnline home page (prior to logging in to Secured Area)
To setup direct deposit and begin receiving Direct Deposits, sign on to UAOnline Secured Area, then:
- Click on Student Services; Financial Aid & Account Information.
- Click on Direct Deposit Services.
- click on First time setup off direct deposit (take note of the other options available here once you have initially setup direct deposit).
- Next follow the instructions on how to enter your bank information. Be sure to confirm your account number with your bank.
- Be sure to end by clicking on the "Submit" button.
The University is pleased to announce the new online services for students. If you would like to provide feedback on this process, click on Student Feedback-WIN University clothing on the main Student Services, Financial Aid Account information page.
Change your mind on classes?
If you have registered for classes but have changed your mind about attending, it is your responsibility to inform the Registrar that you wish to cancel your registration. Otherwise, you are liable for any charges due on your student account.
Class Cancellation Guidelines: When you register as a student at UAS, you are agreeing to pay all charges on your student account when due, and acknowledge that the University may drop* or suspend registration for non-payment, and withhold a degree or official transcript if these charges are not paid. If your account is not paid by the due date, or no payment arrangements have been made, an institutional hold will be placed on your account.
*This is NOT a guarantee of being dropped; you must OFFICIALLY drop a course within the drop period to cancel financial responsibility for selected courses.