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Multi-factor Authentication (MFA)

Multi-factor Authentication (MFA) is available for everyone with a UA account (students, faculty, and staff). This system enhances the security of UA account using secondary account confirmation powered by Duo, using a tablet, mobile phone, landline, or USB security key. This affects all systems within the UA Single Sign-on: UAOnline, Banner, UA Google, Blackboard, and Zoom. Anyone can elect to turn on MFA in ELMO Security Settings. In the Multi-Factor Authentication section, click the Enable multi-factor authentication button to start connecting your account. If MFA has already been enabled, this will instead provide information and allow generation of temporary security codes.

Some best practices:

  • Have MFA set up on a device you'll always have onhand.
  • A personal device is not required. MFA can be configured to call an assigned campus phone, or use a dedicated USB security key.
  • Always have a backup. If you misplace your phone or USB key, you'll want to have a backup device to expedite removing lost items (Directions for adding backup devices).
  • After changing any devices, update your Duo profile (Directions for Duo Mobile app)

For more information about setup and other documentation, see OIT's website: