Multi-factor Authentication (MFA)

Multi-factor Authentication (MFA) is required for all active students, faculty, and staff with a UA account. This system enhances the security of UA accounts using secondary account confirmation powered by Duo, using a tablet, mobile phone, landline, or USB security key. Students may also use SMS texting and Device ID. This affects all systems within the UA Single Sign-on: UAOnline, Banner, UA Google, Blackboard, and Zoom. MFA settings are available in UAS ELMO on the Security Settings page, under Multi-Factor Authentication section. On first-time access to a service secured by Duo, users are prompted to set up their Duo profile. 

Some best practices:

• Have MFA set up on a device you'll always have on hand.
• A personal device is not required. MFA can be configured to call an assigned campus phone or use a dedicated USB security key.
• Always have a backup. If you misplace your phone or USB key, you'll want a backup device to expedite removing lost items (Directions for adding backup devices).
• After changing or loss of any devices, update your Duo profile (Directions for Duo Mobile app)

For more information about setup and other documentation, see OIT's website: