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Student Resources

Visit our student hub to learn more about technology resources available to you.

Learn More

Employee Resources

Learn more about technology resources available to you on our employee resource page.

Learn More

Contact Us

By phone

By email

Walk-up

No walk-up service at this time due to COVID-19

Juneau Campus: Hendrickson Bldg
11066 Auke Lake Way (HB5)
Juneau, AK 99801

Hours

Summer 2022

Sunday: CLOSED
Monday-Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: CLOSED

The Helpdesk observes UAS holidays and campus closures.

The Helpdesk is a regional support center that provides technical support and training for students, faculty, and staff, through our call center and via email.

Please continue to contact the Helpdesk after hours. Callers may leave a voicemail or choose to be redirected to the Statewide Office of Information Technology. We will respond to voicemail on our next business day.

For all the latest information and helpful tips from the UAS Helpdesk, follow our Facebook page!

Classroom Support

Located at the entrance to the Egan Library, the Classroom Support desk is not the Helpdesk. This desk can only provide general information and technical classroom support at the UAS Juneau campus. 

Media Services

Located in Hendrickson 101B, Media Services assists UAS with audio and video needs, including: sound reinforcement, live multi-camera video productions, media transfers, distance education and instructional technology support.

Send us your question or request here:

Please give us as many details about the problem as possible. For example, if you find a problem on our webpage, tell us about your computer, operating system, and browser.

Quick Links

Notifications

Thursday, July 28, 2022
Service Outage (7/30): Servers
02:09:06 PM
Friday, June 24, 2022
System Maintenance (6/25): Servers
08:13:25 AM
Thursday, June 09, 2022
System Outage: UAS Servers 6/11
02:46:35 PM
Friday, June 03, 2022
Update: Adobe Creative Cloud licensing
01:33:30 PM
 

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Contact the Helpdesk

(Helpdesk)
907-796-6400

(Toll Free)
877-465-6400

(General Information)
907-796-6452

uas.helpdesk@alaska.edu

 

Content maintained by Helpdesk.