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The information on this page is maintained by the UAS IT Helpdesk and it is intended to accurately reflect the reliability of our most critical systems. If you are aware of any outages not reflected here, please contact the Helpdesk so it can be investigated.

Services impacted: Email on 2023-12-15

ACS reports a disconnect in their network which prevents some traffic to/from outside Alaska.
OIT Status page

Updated 2023-12-15 09:12:02.000 by MCARTE32

Services impacted: Email on 2023-12-14

ACS reports a disconnect in their network which prevents some traffic to/from outside Alaska.
OIT Status page

Updated 2023-12-14 16:47:10.000 by MCARTE32

Services impacted: Email on 2023-04-27

Attempting to sign into UA Google resulted in a Security Certification error for Statewide's login service, starting at 4:00 PM. Service was restored by 4:30 PM. For more information, see OIT's Status page.

Updated 2023-04-27 16:42:30.000 by MCARTE32

Services impacted: Email on 2022-07-29

As of 7:30 AM, Google reports that some users are unable to reach Google Mail and Drive services on iOS devices. Google reported the issue resolved prior to midnight.

Updated 2022-08-01 12:12:45.000 by MCARTE32

Services impacted: Email on 2022-06-22

Microsoft reported an issue with Outlook for Mac and Outlook Mobile, preventing some users from syncing emails from external accounts. This would include UA Google accounts (outside of Microsoft's email system). Technicians report the issue resolved by 5:00 AM on Thurs the 23rd.

For more info: https://portal.office.com/servicestatus

Updated 2022-06-23 08:35:11.000 by MCARTE32

Services impacted: Email on 2021-04-30

Alaska Communications, our internet provider, has a broad outage affecting multiple Southeast Alaska communities which started at ~1 PM on 4/29/2021. During this outage, several services have been unavailable. Visit ACS' update page at ACS Updates fore more information. As of this morning, new services have been impacted. If you are reaching services from the campus network, you may be experiencing more issues than if you are working from a personal network.

Updated 2021-04-30 09:40:38.000 by TLTAYLOR7

Services impacted: Email on 2020-10-19

As of 1:30 PM, the central login systems for many UA services began displaying errors. OIT technicians slowly restored systems. All systems reported green as of 3:30 PM. Affected services include: UA Online, Banner, UA Google, Zoom, & ELMO

Updated 2020-10-19 15:39:40.000 by MCARTE32

Scheduled maintenance: Email on 2020-10-04

OIT technicians was working on scheduled network maintenance from 8:00 AM to 10:00 AM. Access to the outside internet may be impacted during the maintenance window.

Updated 2020-10-06 14:52:55.000 by MCARTE32

Services impacted: Email on 2020-07-13

Email was unavailable through google.alaska.edu yesterday due to a power outage in the data center. It was still available at gmail.com using your full @alaska.edu email address. Services were restored at around 9:30 PM.

Updated 2020-07-14 08:25:46.000 by TLTAYLOR7

Services impacted: Email on 2020-01-27

Access to Google email has been available. However, Google Drive services experienced an outage from 9:40-10:00 AM. Google technicians resolved the issue.

Updated 2020-01-27 10:34:08.000 by MCARTE32

Services impacted: Email on 2019-11-14

Several folks have reported an error when accessing Google resources. Upon attempting to log in, they receive an error: "Couldn't sign you in. google couldn't verify this account belongs to you. Try again later or use Account Recovery for help." Due to UAS using ELMO account recovery, Google is unable to recover account information. Technicians are investigating.

Updated 2019-11-14 09:57:34.000 by MCARTE32

Services impacted: Email on 2019-10-31

At 11:30 AM, OIT began working with Google to resolve an issue with the UA Google authentication. OIT confirmed this had been resolved at 12:27 PM.

Updated 2019-10-31 12:57:31.000 by MCARTE32

Services impacted: Email on 2019-10-13

The issue with the email forwarding system was resolved on 10/13. Email for which senders had received a Delivery Delay notification were successfully sent.

Updated 2019-10-14 09:11:33.000 by MCARTE32

Services impacted: Email on 2019-10-12

The email forwarding system began delaying forwarding emails. Senders would receive a Delivery Delay notification for each email. This issue was resolved 10/13.

Updated 2019-10-14 09:10:47.000 by MCARTE32

Services impacted: Email on 2019-10-11

The email forwarding system began delaying forwarding emails. Senders would receive a Delivery Delay notification for each email. This issue was resolved 10/13.

Updated 2019-10-14 09:10:44.000 by MCARTE32

Services impacted: Email on 2019-08-19

As of 10:53 AM, Google announced they had received reports that some users are unable to log into their Google accounts. As of 11:32 AM, service has been restored to some users. As of 11:59 AM, Google believes the issue resolved.

Updated 2019-08-19 13:11:00.000 by MCARTE32

Services impacted: Email on 2019-06-26

OIT reported that authentication into certain systems was impacted. The outage lasted from 11:30 AM to 12:20 PM.

Updated 2019-06-26 12:37:32.000 by MCARTE32

Services impacted: Email on 2018-05-30

Users were receiving an error when logging into UA Google resources related to an expired certificate. OIT resolved the issue as of 9:40 AM.

Updated 2018-05-30 10:42:37.000 by MCARTE32

Running normally: Email on 2018-04-16

Hi =D

Updated 2018-04-18 14:20:37.000 by JDEMING2

Running normally: Email on 2018-04-13

I'm new here

Updated 2018-04-18 14:21:16.000 by JDEMING2

Running normally: Email on 2018-04-12

If your reading this that'd be pretty cool

Updated 2018-04-18 14:21:40.000 by JDEMING2

Services impacted: Email on 2018-04-06

Some users were temporarily unable to access their UA Google email from 11:15am-11:30am .

Updated 2018-04-07 13:11:50.000 by MMARNOLD

Services impacted: Email on 2017-12-21

A major ACS disruption is impacting UA connectivity. At around 1:40 PM Wednesday, OIT confirmed network connectivity issues due to a physical break in ACS network connections. UA Services are currently available, however, users may experience connection problems. Technicians are investigating.

Updated 2017-12-21 08:16:56.000 by MCARTE32

Services impacted: Email on 2017-12-20

A major ACS disruption is impacting UA connectivity. At around 1:40 PM, OIT confirmed network connectivity issues due to a physical break in ACS network connections. UA Services are currently available, however, users may experience connection problems. Technicians are investigating.

Updated 2017-12-20 14:42:35.000 by MCARTE32

Services impacted: Email on 2017-07-03

Access via Google.alaska.edu is unavailable. Technicians at OIT are aware, and are investigating. A workaround is available by logging in using your full email address at https://mail.google.com/. Service was restored as of 1:25 PM.

Updated 2017-07-03 13:52:31.000 by MCARTE32

Services impacted: Email on 2017-06-30

As of 1:00 PM, authentication through google.alaska.edu was unavailable. A workaround was provided through logging in with your full @alaska.edu account from gmail.com or mail.google.com. Service was restored at 5:30 PM.

Updated 2017-06-30 17:42:48.000 by MCARTE32

Services impacted: Email on 2017-06-29

Service was still impacted after yesterday's power outage in the UAF data center. As of 7:30 AM, email access via http://google.alaska.edu has been restored.

Updated 2017-06-29 10:36:49.000 by MCARTE32

Significant service outage: Email on 2017-06-28

A power outage to the UAF data center is preventing access to the authentication server for UA Online, email, Banner, and Blackboard. Service was partially restored by 6:00PM, but failed again at an undetermined time.

Updated 2017-06-28 21:12:35.000 by MCARTE32

Services impacted: Email on 2017-06-19

Mail forwarding from @alaska.edu to external mail addresses was temporarily unavailable..

Updated 2017-06-19 15:07:46.000 by MMYARNALL

Services impacted: Email on 2017-05-15

Technicians discovered that the Exchange mail server was unavailable. Service was restored around 1:00PM.

Updated 2017-05-16 09:00:51.000 by MCARTE32

Scheduled maintenance: Email on 2017-02-12

Time: 8:00AM-10:00AM The UAS Juneau campus network will be taken offline at 8:00 AM for router maintenance. The entire UAS network will be affected (phones, Internet, and access to network resources,) including access to and from the Sitka and Ketchikan campuses, TEC, NSRL, JBO, UAA, UAF and UAF Lena Point facilities.

Updated 2017-02-12 15:09:22.000 by TLTAYLOR7

Running normally: Email on 2017-01-05

Mail sent from the Internet to @uas.alaska.edu addresses has been restored.

Updated 2017-01-05 08:31:15.000 by MCARTE32

Services impacted: Email on 2017-01-04

Mail sent from the Internet to @uas.alaska.edu addresses is currently experiencing difficulties.

Updated 2017-01-04 08:08:13.000 by TLTAYLOR7

Services impacted: Email on 2017-01-03

Mail sent from the Internet to @uas.alaska.edu addresses is currently experiencing difficulties.

Updated 2017-01-04 08:08:09.000 by TLTAYLOR7

Services impacted: Email on 2017-01-02

Mail sent from the Internet to @uas.alaska.edu addresses is currently experiencing difficulties.

Updated 2017-01-02 10:03:28.000 by TLTAYLOR7

Services impacted: Email on 2017-01-01

Mail sent from the Internet to @uas.alaska.edu addresses is currently experiencing difficulties.

Updated 2017-01-01 11:31:57.000 by TLTAYLOR7

Services impacted: Email on 2016-12-31

Mail sent from the Internet to @uas.alaska.edu addresses is currently experiencing difficulties.

Updated 2017-01-01 11:32:03.000 by TLTAYLOR7

Running normally: Email on 2016-05-16

New mail is now being delivered to Google Apps. If you notice you are no longer receiving messages in Outlook, log into Google Apps at google.alaska.edu with your UA username/password.

Updated 2016-05-16 08:46:44.000 by MCARTE32

Running normally: Email on 2016-05-15

New mail is now being delivered to Google Apps. If you notice you are no longer receiving messages in Outlook, log into Google Apps at google.alaska.edu with your UA username/password.

Updated 2016-05-16 08:46:40.000 by MCARTE32

Running normally: Email on 2016-05-14

New mail is now being delivered to Google Apps. If you notice you are no longer receiving messages in Outlook, log into Google Apps at google.alaska.edu with your UA username/password.

Updated 2016-05-16 08:46:36.000 by MCARTE32

Scheduled maintenance: Email on 2016-04-11

The UAS mail system was rebooted today at 5:15 PM to resolve a technical issue.

Updated 2016-04-12 08:23:42.000 by TLTAYLOR7

Scheduled maintenance: Email on 2016-04-09

Maintenance is scheduled for all network resources from 5:00 PM to 9:00 PM, in preparation for a future UAS data center relocation project.

Updated 2016-04-12 09:06:22.000 by TLTAYLOR7

Services impacted: Email on 2016-04-07

The UAS Juneau campus experienced a complete network outage from 11:15AM to 12:25PM. Technicians are still confirming all systems have been restored.

Updated 2016-04-12 08:21:34.000 by TLTAYLOR7

Services impacted: Email on 2016-03-15

The UAS campus experienced a major technological outage that affected multiple systems and Internet access. The problem was linked to hosts that provide network name translation (DNS services) for the region. Services started to return around 9:30am.

Updated 2016-03-15 14:08:30.000 by TLTAYLOR7

Significant service outage: Email on 2016-02-26

The UAS email system experienced an outage on Friday, February 26th from 2:30pm - 3:15pm caused by a system resource problem. A further issue occurred immediately after, likely as an effect of the first outage. The issue was resolved around 6:30pm.

Updated 2016-02-26 18:37:50.000 by MCARTE32

Services impacted: Email on 2016-01-20

We had a disconnect in the email system, where outbound email outside of the UAS system took longer than usual to be received. The issue appears resolved, as of 11:00AM.

Updated 2016-01-20 11:37:10.000 by MCARTE32

Services impacted: Email on 2016-01-11

Some individuals experienced authentication issues accessing the Exchange server, starting around 1:20 PM. The system was restarted, and the issue resolved around 2:00 PM.

Updated 2016-01-11 15:14:11.000 by MCARTE32

Services impacted: Email on 2015-12-07

Emails sent from outside addresses were not being received at @uas.alaska.edu addresses. Outbound emails from @uas.alaska.edu addresses were working. The issue was resolved as of 9:00 AM.

Updated 2015-12-11 16:37:59.000 by MCARTE32

Scheduled maintenance: Email on 2015-10-23

The UAS Email system will undergo a system reboot on Friday, October 22nd at 6:30am.

Updated 2015-10-23 10:23:53.000 by MCARTE32

Significant service outage: Email on 2015-10-21

The UAS Email system began experiencing connectivity problems on Wednesday at approximately 8:30am. Users were unable to connect with Outlook or the web interface. A resource problem was identified and the system was restored shortly before 9am.

Updated 2015-10-23 10:26:04.000 by MCARTE32

Services impacted: Email on 2015-09-28

Mail delivery was been restored as of 2:20pm. The delivery affected some (but not all) inbound & outbound mail delivery and was tracked down to a recent configuration change. All backlogged mail should be delivered.

Updated 2015-09-28 14:55:01.000 by MCARTE32

Services impacted: Email on 2015-09-27

The UAS email servers experienced issues related primarily to @alaska.edu addresses, though not exclusively. Issue resolved Monday.

Updated 2015-09-28 16:17:01.000 by MCARTE32

Services impacted: Email on 2015-07-27

Updated 2015-07-28 15:13:15.000 by MCARTE32

Services impacted: Email on 2015-07-26

Updated 2015-07-28 15:13:37.000 by MCARTE32

Scheduled maintenance: Email on 2015-06-20

The UAS mail server will be experience a brief outage on Saturday, June 20th from 7:00am – 7:30am for system maintenance.

Updated 2015-06-22 12:17:10.000 by WWARD10

Scheduled maintenance: Email on 2015-06-06

The UAS Email server was rebooted on Saturday, June 6th from 7:00am – 7:30am to resolve an issue POP3 connections.

Updated 2015-06-08 08:13:04.000 by WWARD10

Scheduled maintenance: Email on 2015-05-16

The UAS mail server will be unavailable on Saturday, May 16th from 5am- 12pm for system maintenance.

Updated 2015-05-18 09:18:01.000 by WWARD10

Scheduled maintenance: Email on 2015-03-19

The following services will have a scheduled interruption of service on Thursday, March19th between 7AM - 8AM for brief system maintenance. Please contact the UAS Helpdesk (796-6400) if you have any questions. CMS UAS Email Juneau Campus File Server Juneau Print Server Filemaker Pro Server

Updated 2015-03-23 09:09:22.000 by WWARD10

Services impacted: Email on 2015-03-11

A number of UAA services experienced outages affecting UAS. The UAS email service was disrupted from approximately 10:30am-12pm.

Updated 2015-03-12 08:49:06.000 by WWARD10

Services impacted: Email on 2015-02-23

There was an issue with logging into Outlook. The problem was tracked down to an issue in Anchorage which they resolved Monday night.

Updated 2015-02-24 09:33:36.000 by WWARD10

Services impacted: Email on 2015-02-13

Updated 2015-02-14 11:28:57.000 by MMARNOLD

Services impacted: Email on 2015-02-12

The UAS Webmail interface is now back in service. The outage was tracked down to corrupt system data that required removal and a refresh of some mail processes.

Updated 2015-02-12 16:48:02.000 by WWARD10

Services impacted: Email on 2014-09-14

Several UAS services experienced slowness and login problems on Sunday morning due to an unresponsive Active Directory domain controller. Services including UAS Online, Email and ELMO were impacted starting around 4am. The issue was resolved Sunday at approximately 1pm.

Updated 2014-09-15 09:45:54.000 by JTMUNDY

Running normally: Email on 2014-08-18

There was a brief power outage, but it was brought back up before any significant impact was made on services.

Updated 2014-08-19 15:40:40.000 by SOGROSS

Scheduled maintenance: Email on 2014-08-09

The UAS Mail Server underwent scheduled maintenance from 7am - 12pm.

Updated 2014-08-12 17:03:27.000 by SOGROSS

Services impacted: Email on 2014-08-05

UAS Webmail was unavailable for a brief time for some users.

Updated 2014-08-06 14:06:39.000 by SOGROSS

Services impacted: Email on 2014-08-04

UAS Webmail was unavailable for a brief time.

Updated 2014-08-06 14:05:48.000 by SOGROSS

Services impacted: Email on 2014-06-27

UAS is experiencing intermittent mail delivery issues to some external email destinations. Some messages are also being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-27 15:07:02.000 by RCHRISTENSEN2

Services impacted: Email on 2014-06-26

UAS is experiencing intermittent mail delivery issues to some external email destinations. Some messages are also being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-27 15:06:53.000 by RCHRISTENSEN2

Services impacted: Email on 2014-06-25

UAS is experiencing intermittent mail delivery issues to some external email destinations. Some messages are also being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-25 07:41:15.000 by RCHRISTENSEN2

Services impacted: Email on 2014-06-24

UAS is experiencing intermittent mail delivery issues to some external email destinations. Some messages are also being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-24 16:07:09.000 by RCHRISTENSEN2

Services impacted: Email on 2014-06-23

UAS is experiencing intermittent mail delivery issues to some external email destinations. Some messages are also being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-24 16:07:06.000 by RCHRISTENSEN2

Services impacted: Email on 2014-06-22

UAS is experiencing intermittent mail delivery issues to some external email destinations. Some messages are also being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-24 16:07:01.000 by RCHRISTENSEN2

Services impacted: Email on 2014-06-21

UAS is experiencing intermittent mail delivery issues to some external email destinations. Some messages are also being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-24 16:06:58.000 by RCHRISTENSEN2

Services impacted: Email on 2014-06-20

UAS is experiencing intermittent mail delivery issues to some external email destinations. Some messages are also being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-24 16:06:53.000 by RCHRISTENSEN2

Services impacted: Email on 2014-06-19

UAS is experiencing intermittent mail delivery issues to some external email destinations. Some messages are also being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-24 16:06:49.000 by RCHRISTENSEN2

Services impacted: Email on 2014-06-18

UAS is experiencing intermittent mail delivery issues to some external email destinations. Some messages are also being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-24 16:06:43.000 by RCHRISTENSEN2

Services impacted: Email on 2014-06-17

Updated 2014-06-24 16:06:32.000 by RCHRISTENSEN2

Services impacted: Email on 2014-06-16

UAS is experiencing intermittent mail delivery issues to some external email destinations. Some messages are also being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-24 16:06:30.000 by RCHRISTENSEN2

Services impacted: Email on 2014-06-15

UAS is experiencing intermittent mail delivery issues to some external email destinations. Some messages are also being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-24 16:06:26.000 by RCHRISTENSEN2

Services impacted: Email on 2014-06-14

UAS is experiencing intermittent mail delivery issues to some external email destinations. Some messages are also being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-24 16:06:16.000 by RCHRISTENSEN2

Services impacted: Email on 2014-06-13

UAS is experiencing intermittent mail delivery issues to some external email destinations. Some messages are also being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-24 16:06:11.000 by RCHRISTENSEN2

Services impacted: Email on 2014-06-12

UAS is experiencing intermittent mail delivery issues to some external email destinations. Some messages are also being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-24 16:06:06.000 by RCHRISTENSEN2

Services impacted: Email on 2014-06-11

UAS is experiencing intermittent mail delivery issues to some external email destinations. Some messages are also being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-24 16:06:00.000 by RCHRISTENSEN2

Services impacted: Email on 2014-06-10

UAS is experiencing intermittent mail delivery issues to some external email destinations. Some messages are also being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-24 16:03:41.000 by RCHRISTENSEN2

Services impacted: Email on 2014-06-09

UAS is experiencing intermittent mail delivery issues to some external email destinations. Some messages are also being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-24 16:03:48.000 by RCHRISTENSEN2

Services impacted: Email on 2014-06-08

UAS is experiencing intermittent mail delivery issues to some external email destinations. Some messages are also being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-24 16:03:27.000 by RCHRISTENSEN2

Services impacted: Email on 2014-06-07

UAS is experiencing intermittent mail delivery issues to some external email destinations. Some messages are also being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-24 16:05:50.000 by RCHRISTENSEN2

Significant service outage: Email on 2014-06-06

The UAS mail server experienced a brief unexpected outage on Friday, June 6th from approximately 9:35am - 9:50am. This was in addition to a scheduled outage for maintenance from 6am – 7:30am.

Updated 2014-06-06 13:50:34.000 by WWARD10

Services impacted: Email on 2014-06-05

UAS and UAA are experiencing intermittent mail delivery issues to some external email destinations. Messages are being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-06 13:48:17.000 by WWARD10

Services impacted: Email on 2014-06-04

UAS and UAA are experiencing intermittent mail delivery issues to some external email destinations. Messages are being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-06 13:48:58.000 by WWARD10

Services impacted: Email on 2014-06-03

UAS and UAA are experiencing intermittent mail delivery issues to some external email destinations. Messages are being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-06 13:48:50.000 by WWARD10

Services impacted: Email on 2014-06-02

UAS and UAA are experiencing intermittent mail delivery issues to some external email destinations. Messages are being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-06 13:48:43.000 by WWARD10

Services impacted: Email on 2014-06-01

UAS and UAA are experiencing intermittent mail delivery issues to some external email destinations. Messages are being returned as undeliverable. Technicians are currently investigating the problem.

Updated 2014-06-06 13:48:36.000 by WWARD10

Scheduled maintenance: Email on 2014-05-17

The UAS mail server will be unavailable on Saturday, May 17 from 7am – 10am for scheduled system maintenance.

Updated 2014-05-19 08:25:58.000 by WWARD10

Services impacted: Email on 2014-05-07

UAS is experiencing a recent increase in unfiltered spam. Our anti-spam service provider (UAA) is currently working with the software vendor to investigate the issue. A fix to the anti-spam service was implemented on Wednesday, May 7th. It appears this has resolved reports from users receiving spam messages bypassing the filtering.

Updated 2014-05-12 13:46:13.000 by WWARD10

Significant service outage: Email on 2014-04-22

UAS and UAA experienced a brief outage to Microsoft Exchange mail servers from approximately 9:35am – 9:50am. This resulted in various Undeliverable errors when attempting to send email.

Updated 2014-04-23 11:31:39.000 by WWARD10

Services impacted: Email on 2014-04-13

Web mail was unavailable within the UAS Online portal during the UAS Online outage.

Updated 2014-04-14 08:49:14.000 by WWARD10

Scheduled maintenance: Email on 2014-04-01

The UAS mail server will be unavailable on Tuesday, April 1st from 6:30am – 7:00am for system maintenance.

Updated 2014-04-04 15:13:48.000 by WWARD10

Significant service outage: Email on 2014-03-12

The mail server experienced an outage on Wednesday night from approximately 5:15pm – 9:30pm. The outage was attributed to power issues to localized equipment and was unrelated to the outage experienced on Tuesday night.

Updated 2014-03-20 10:29:49.000 by WWARD10

Significant service outage: Email on 2014-02-08

The UAS mail server experienced an unexpected outage on Saturday, Feb 8th from approximately 9am - 11am. The cause was related to low disk space.

Updated 2014-02-10 11:06:48.000 by WWARD10

Scheduled maintenance: Email on 2014-02-06

Mail Server Outage - February 6th, 5am - 7:30am The UAS Exchange server which provides email and calendar services was unavailable on Thursday, March 6th from 5:00am – 7:30am for system maintenance.

Updated 2014-02-18 07:48:56.000 by JTMUNDY

Scheduled maintenance: Email on 2014-02-02

The UAS mail server had scheduled maintenance on Sunday morning from 7 - 9 am. Email was unavailable during this time.

Updated 2014-02-04 10:12:51.000 by WWARD10

Scheduled maintenance: Email on 2014-01-24

Scheduled Mail Server Maintenance Sunday The UAS mail server was unavailable for scheduled maintenance Sunday morning from 7 - 9 am. Email will be unavailable during this time.

Updated 2014-02-18 07:49:57.000 by JTMUNDY

Services impacted: Email on 2013-10-28

https://online.uas.alaska.edu/online/portfolio/ITS/hd_report?term=Fall-2013&behavior=UAS&session=8824604&wl_item=1382998054

Updated 2013-10-28 14:09:04.000 by CJBENNETT

Scheduled maintenance: Email on 2013-10-15

https://online.uas.alaska.edu/testonline/portfolio/ITS/HD_Report?term=Fall-2013;behavior=UAS;masthead=0;wl_item=1381864251

Updated 2013-10-21 08:20:06.000 by CJBENNETT

Scheduled maintenance: Email on 2013-10-12

The mail server will undergo a brief outage on Saturday, October 12th from 7:00am – 7:30am for system maintenance.

Updated 2013-10-21 08:19:35.000 by CJBENNETT

Running normally: Email on 2013-08-25

E-mail Update: Users are still being transitioned from the old mail server to the new server. There were no requests for support today.

Updated 2013-08-26 08:45:31.000 by DLCOLLINS

Running normally: Email on 2013-08-24

E-mail Update: Users are still being transitioned from the old mail server to the new server. There were no request for support today.

Updated 2013-08-26 08:44:51.000 by DLCOLLINS

Services impacted: Email on 2013-08-23

E-mail Update: Users are still being transitioned from the old mail server to the new server. Users are experiencing fewer instances of closing/opening Outlook.

Updated 2013-08-26 08:41:57.000 by DLCOLLINS

Services impacted: Email on 2013-08-22

E-mail Update: Users are still being transitioned from the old mail server to the new server. Fewer instances of closing Outlook have been reported.

Updated 2013-08-26 08:40:32.000 by DLCOLLINS

Services impacted: Email on 2013-08-21

E-mail Update: Users are still being transitioned from the old mail server to the new server. Transitioning is taking longer than expected. Users were required to close Outlook multiple times and there were fewer users having trouble accessing email were less.

Updated 2013-08-26 08:26:29.000 by DLCOLLINS

Services impacted: Email on 2013-08-20

E-mail Update: Users are still being transitioned from the old mail server to the new server. Users were required to close Outlook multiple times and access to email was intermittent.

Updated 2013-08-26 08:23:06.000 by DLCOLLINS

Services impacted: Email on 2013-08-19

Email transitions have begun. https://online.uas.alaska.edu/testonline/portfolio/ITS/HD_Report?term=Fall-2013;behavior=UAS;masthead=0;wl_item=1376936055

Updated 2013-08-20 17:00:46.000 by CJBENNETT

Services impacted: Email on 2013-08-14

Thunderbird users (those with IMAP connection types) had issues connecting to the mail server. New settings were required due to changes in preparation for a new mail server.

Updated 2013-08-15 15:55:19.000 by CJBENNETT

Services impacted: Email on 2013-08-13

Webmail is currently unavailable. UAS email can be accessed through a client program such as Outlook or Mac Mail.

Updated 2013-08-13 14:40:57.000 by WWARD10

Services impacted: Email on 2013-08-02

The UAS mail server is currently in an impacted state: Email accounts are receiving email, however replies to emails are being rejected; UAS Webmail is inaccessible; Voice mail messages are bouncing to the UAS Helpdesk mailbox. Technicians are working to resolve the issue. We will post a notification when new information is available.

Updated 2013-08-02 15:12:05.000 by WWARD10

Services impacted: Email on 2013-07-31

The network connection to UAA was down as of 10:35 am. This caused delays in UAS outbound e-mail messages. Connections to Elluminate were unavailable. Information Systems reports connectivity to UAA restored as of 11am.

Updated 2013-08-01 08:33:25.000 by WWARD10

Scheduled maintenance: Email on 2013-07-14

Scheduled system maintenance was performed on the UAS mail server from 8am – 10am. The system remained available for portions of the maintenance window but was subject to periodic outages.

Updated 2013-07-15 09:56:14.000 by JTMUNDY

Running normally: Email on 2013-06-20

Notice posting: http://uas.alaska.edu/pub/hd1 -- Today, at approximately 2:00pm, IT Services personnel, working on power infrastructure with Facilities personnel, briefly lost power to a circuit to a rack of network equipment.

Updated 2013-06-21 16:33:46.000 by CJBENNETT

Running normally: Email on 2013-04-01

It's No Joke - We began tracking this service on the Dashboard Monday, April 1st. Prior tracking of systems can be found in Help Desk Notifications. https://online.uas.alaska.edu/online/portfolio/ITS/HD_Report

Updated 2013-05-03 16:39:17.000 by WWARD10