Clear Cache & Cookies

Uh oh. There's a problem here.

Fortunately, it's easy to fix. Please clear your cache and cookies and then try again!

Firefox

On a Windows computer:

1. Press Ctrl+Shift+Delete.
2. Select Time Range: Everything.
3. Select All from the dropdown menu.
4. Click the Clear Now button.
5. Reload the website.

On a MacOS computer:

1. Open the main Firefox menu.
2. Select History.
3. Select Clear Recent History...
4. Select Time Range: Everything.
5. Select Everything from the dropdown menu.
6. Click Clear Now.
7. Reload the website.

Google Chrome

On a Windows computer:

1. Press Ctrl+Shift+Delete.
2. Select Time range: All time.
3. Ensure that Cookies and other site data are selected.
4. Click the Clear Data button.
5. Reload the website.

On a MacOS computer:

1. Press Command+Shift+Delete.
2. Select Time range: The Beginning of Time.
3. Ensure that Cached images and files
4. Click the strong>Clear Browsing data
5. button.
6. Reload the website.

Safari

On a Mac:

1. Open the Safari menu.
2. Select Preferences...
3. Open the Advanced tab.
4. Check the box for the Show Develop menu in the menu bar.
5. Open the new Develop menu.
6. Select Empty Caches.
7. Reload the website.

Edge

On a Windows computer:

1. Press Ctrl+Shift+Delete.
2. A new Window opens. Select the option "temporary services and files".
3. Confirm your selection by clicking on the "delete" button.

Tips

It is a good idea to clear your browser's cookies regularly.

You can disable or restrict cookies through the sections above. This is recommended for security reasons but will render some sites inoperable. It is possible to only allow cookies for sites that you specify.

It is a good time to clear your browser's cache while you are clearing the cookies. The cache stores information, images, and web pages on your computer for quick and easy access. Hackers can obtain crippling financial information from your cache if you're not careful.