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Phone and Voicemail Function

Telephone Function

Making a call

  1. Lift handset
  2. Dial 4-digit campus extension number or dial 8 + 10-digit number for an outside line.
  3. Converse

Note: You may also press Speaker, your extension button, New Call soft key, Headset button, Speed Dial keys, Dial soft keys if using one of the directories, or the Redial soft key.

Local dialing

  • 8 + 907 + Phone Number + Access Code + #

Long distance dialing

  • 8 + 1 + Area Code + Phone Number + Access Code + #

International dialing

  • 8 + 011 + Country Code + City Code + Phone number + # + Access Code + #

Answer a call

  • Lift handset
  • If using a headset, press Headset button.
  • To use speaker, press Answer soft key or Speaker button.

End a call

  • Hang up handset
  • Press End Call soft key
  • If using a headset, press Headset button.
  • If using Speaker, press Speaker button.

Muting a call

  • Press Mute button, button will turn red.
  • To disengage Mute, press Mute button and the red light will go off.

Note: Mute temporarily disables your microphone. Mute prevents the party from hearing you, but does not interfere with your ability to hear them.

Putting a call on hold

  • Press Hold soft key
  • Press Resume soft key to return to call on hold.

Transfer a call

  1. When ready to transfer a call, press Transfer soft key.
  2. Dial 4-digit extension number to transfer to.
  3. When line rings and party answers, announce and then press Transfer soft key again to complete the transfer.

Call forward all calls

  1. Press CfwdAll soft key
  2. Enter the extension for where your calls will forward to.

Note: To cancel a forward, press the CfwdAll soft key.

Note: If forwarding to voicemail, press CfwdAll soft key, then your Messages button.

Last number redial

  • Press Redial soft key

Conference call

  1. During a call, press More soft key, then press Confrn soft key
  2. When you hear a dial tone, dial an additional party
  3. Press Confrn again to add new party
  4. Repeat to add parties

iDivert

  1. A call rings on your phone
  2. Press iDivert soft key during ringing
  3. The call then forwards directly to your voice mailbox

Unity Voicemail

Accessing voicemail

Your default password is: 135790#

Accessing voicemail with your computer:

  1. Visit the Cisco Unity Connection Web Inbox (Firefox is preferred)
  2. Sign in using your campus credentials
    • Note: this function is not available for department voicemail accounts

Accessing into voicemail from your phone:

  1. Press Message button
  2. Enter your password followed by #
  3. Follow prompts to setup your mailbox

Accessing voicemail from outside the system:

  1. Dial 907-796-5555
  2. Once the system answers, press *
  3. The system will then ask you for your ID number. Your ID number is your 4-digit extension followed by #
  4. Then you will enter your password, followed by #

Menu prompts

From the Main Menu:

  • 0 = Help
  • * = Cancel/back up
  • # = Skip/Move Ahead
  • 1 = Play New Messages
  • 2 = Send Messages to other extensions on this voicemail system.
  • 3 = Check Saved Messages
  • 4 = Change Set Up Options

During a message:

  • 1 = Repeat
  • 2 = Save
  • 3 = Delete
  • 4 = Slower
  • 5 = Change Volume
  • 6 = Faster
  • 7 = Rewind 3 sec
  • 8 = Pause/Resume
  • 9 = Fast Forward
  • # = Fast Forward to end of message
  • ## = Save as New

After listening to a message:

  • 1 = Repeat
  • 2 = Save
  • 3 = Delete
  • 4 = Reply
  • 5 = Forward
  • 6 = Mark as New
  • 7 = Skip Back
  • 9 = Play message properties

UAS Emergency Alert System

View our guide on the UAS Emergency Alert System website.

For further information please contact our Health and Safety Manager.