Media Services
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UAS ITS Service Agreement
Revised: October 9, 2026
- Service Area
- Media Services
- Service Needed
- Video capture/broadcasting of campus events
- Department Role
- Contact media services at least two weeks prior to the event
- Select a venue that will support video capture and networking
- Reserve the venue and coordinate all scheduling, set-up, etc.
Services Provided:
- Sound reinforcement
- Live multi-camera video productions
- Media transfers
- Distance education
- Instructional technology support
Service Requests:
Send service request to uas.mediaservices@alaska.edu
Please include as much info as possible.
- IT Services Role
- Provide staff and set up production equipment prior to the event
- Service Outcome
UAS ITS Assessment Plan
Revised: October 9, 2026
- Service Area
- Media Services
- Service Needed
- Video capture/broadcasting of campus events
- Service Outcome
Campus events are:
- available to a broader audience – both live and after the fact
- retained for future use, either in the classroom or as a part of University archives
- Administrative Services Mission Alignment
- Effective and Efficient Practices: Yes ✅
- Fostering Cooperation: Yes ✅
- Compliance: No
- IT Services Success Indicators
- To Be Determined
- Data Collection and Analysis Procedures
All event requests are tracked. Events are separated into the following categories:
- Significant institutional events (e.g. Graduation, Convocation, Spring Forum)
- General institutional events (e.g. Evening at Egan)
- Departmental Events
- External / Other
Event dates are compared to the posting/production dates for the media formats. Data are monitored on an ongoing basis to ensure achievement of success indicators.
- Utilization of Results
Failure to meet success objective will trigger a remediation strategy depending on the cause of the failure:
- Employee performance: increase oversight, training and accountability measures.
- Resource allocation: evaluate staffing levels and consider temporary or long-term internal reallocation.
- Internal process / workflow: reassess processes and service strategies
- Reporting Strategy
To be determined.