Telephone changes
Jump to:
UAS ITS Service Agreement
Revised: October 9, 2026
- Service Area
- Telephones
- Service Needed
- Telephone changes
- Department Role
- Ensure equipment is in place
- Submit request providing complete information through the web Telephone Manager (http://uas.alaska.edu/phones)
- IT Services Role
IT technicians assist as needed with phone changes.
- Service Outcome
UAS ITS Assessment Plan
Revised: October 9, 2026
- Service Area
- Telephones
- Service Needed
- Telephone changes
- Service Outcome
Departments get phone changes completed on time and according to specifications.
- Administrative Services Mission Alignment
- Effective and Efficient Practices: No
- Fostering Cooperation: No
- Compliance: No
- IT Services Success Indicators
- To be determined
- Data Collection and Analysis Procedures
- To be determined.
- Utilization of Results
Failure to meet success objective will trigger a remediation strategy depending on the cause of the failure:
- Employee performance: increase oversight, training and accountability measures.
- Resource allocation: evaluate staffing levels and consider temporary or long-term internal reallocation.
- Internal process / workflow: reassess processes and service strategies
- Reporting Strategy
To be determined.