Ports, Harbors & Marinas
The Career Training for Ports and Marinas program provides an opportunity for those working in coastal facilities to advance their knowledge and skills. Whether you are newly employed working on the docks or have management experience in the field, these courses enhance the skills required to be successful in a number of port, harbor and marina occupations. These online courses are available for you to take in your own community, studying at your own convenience. After you have registered, you will receive an email with your online course access information. It may take up to 24-48 hours for your course to be available to you.
This program was developed in partnership with the University of Alaska Southeast, Pacific Coast Congress of Harbormasters and Port Managers (PCC), Alaska Association of Harbormasters and Port Administrators, Harbor Authority Association of British Columbia, Washington Sea Grant, and the California Association of Harbormasters and Port Captains (CAHMPC).
Harbor Administration is at the center of a harbor's organizational culture.
Managing marinas effectively not only brings in more customers, but also retains good employees working in a safe, attractive, financially healthy marina. This course emphasizes understanding modern management frameworks, which aim to create an atmosphere of mentorship and stewardship. It covers the topics of a marina’s mission, financial management, safety and security administration, strategy, morale and customer satisfaction topics within the framework of communication in an atmosphere of collaboration. Content highlights ways to know what the competition is doing and methods to stay abreast of industry standards. Course is self-paced, but must be completed within 60 days of registration.
Requirements must have a computer with Internet access, speakers OR headphones, personal email address, Adobe Flash Player.
Registration print and complete the registration form and email or fax (907) 225-3624 to UAS Ketchikan.
Payment Pay online through your UAOnline account or call the UAS Ketchikan Business Office at 907-228-4530.
Facility Safety is designed to teach marina employees about the major safety issues they will deal with on a day-to-day basis in the harbor. Marina employees face unique safety challenges in their harbors. Learn essential information to support the well being of staff and harbor users alike. It is designed to help employees recognize hazards, protect themselves and others, and educate the public to be more aware and safe. Content highlights ways to know what the competition is doing and methods to stay abreast of industry standards. This course is part of the Career Training for Ports, Harbors and Marinas program. Course is self-paced, but must be completed within 60 days of registration.
Requirements must have a computer with Internet access, speakers OR headphones, personal email address, Adobe Flash Player. This is a noncredit training which earns 15 continuing education contact hours.
Registration print and complete the registration form and email or fax (907) 225-3624 to UAS Ketchikan.
Payment Pay online through your UAOnline account or call the UAS Ketchikan Business Office at 907-228-4530.
Effective operation and maintenance of Ports Harbors and Marinas is dependent on employees having a solid understanding of the marine infrastructure installed at their workplace. The operation and care of a marina depends on understanding the materials and structures commonly used in the marine environment. Marina staff will be presented with a solid understanding of what they can expect to find at their facility. Knowledge of marine structures and materials and understanding the advantages and disadvantages inherent in the different marine building materials will help staff effectively maintain these expensive public investments. Content highlights ways to know what the competition is doing and methods to stay abreast of industry standards. Course is self-paced, but must be completed within 60 days of registration.
Requirements must have a computer with Internet access, speakers OR headphones, personal email address, Adobe Flash Player.
Registration print and complete the registration form and email or fax (907) 225-3624 to UAS Ketchikan.
Payment Pay online through your UAOnline account or call the UAS Ketchikan Business Office at 907-228-4530.
The nature of oil spills and their consequent environmental and economic impacts is a focus of the coursework. Oil spills can truly disrupt marina operations, cause loss of income and burden harbors with severe penalties. The size spills harbor personnel may encounter in their work, safe and effective oil removal techniques, and information and training needed to eliminate oil spill prone activities in and near marinas are all addressed. The information provided is also appropriate for environmental agency staff and organizations dealing with near shore waterways and resources. Content highlights ways to know what the competition is doing and methods to stay abreast of industry standards. Course is self-paced, but must be completed within 60 days of registration.
Requirements must have a computer with Internet access, speakers OR headphones, personal email address, Adobe Flash Player.
Registration print and complete the registration form and email or fax (907) 225-3624 to UAS Ketchikan.
Payment Pay online through your UAOnline account or call the UAS Ketchikan Business Office at 907-228-4530.
This course provides fire prevention and fire fighting training and skills development for anyone who works at a harbor or marina.
Almost certainly marina personnel will be first responders to a fire in their facility. Understanding the causes, how to fight a fire, and how to work with the local fire departments saves lives, property and environmental damage. Learn the basics of fire, fire fighting, fire prevention, and the interface between harbor personnel and fire departments as well as policy and planning. Actual examples are used to teach. Because marina employees have local knowledge of their facilities, they are a critical asset in unified fire responses. This course prepares them to be that asset. Content highlights ways to know what the competition is doing and methods to stay abreast of industry standards. Course is self-paced, but must be completed within 60 days of registration.
Requirements must have a computer with Internet access, speakers OR headphones, personal email address, Adobe Flash Player.
Registration print and complete the registration form and email or fax (907) 225-3624 to UAS Ketchikan.
Payment Pay online through your UAOnline account or call the UAS Ketchikan Business Office at 907-228-4530.
The future viability of harbors and marinas will depend on developing good environmental stewardship practices.
You will be presented with information to help you understand regulations as well as good guidelines for the prevention of boating related pollution. It provides best management practices for dealing with hazardous materials and waste, and best practices for used oil, solid and liquid waste collection and hazardous material training. Content highlights ways to know what the competition is doing and methods to stay abreast of industry standards. Course is self-paced, but must be completed within 60 days of registration.
Requirements must have a computer with Internet access, speakers OR headphones, personal email address, Adobe Flash Player.
Registration print and complete the registration form and email or fax (907) 225-3624 to UAS Ketchikan.
Payment Pay online through your UAOnline account or call the UAS Ketchikan Business Office at 907-228-4530.
Learn the operation and maintenance of marina sanitary sewer systems and the complexities of providing clean and safe water service for ports and harbor customers. Clean drinking water, facilities to pump out sewage holding tanks, and fire protection are very important services that marinas provide. This course provides in depth background to help understand water and sewer systems. It covers the layout of these systems, best practices for operation and maintenance of them, and the regulations for each. Upon completion, employees will be equipped to provide marina users information they need to help preserve and protect harbor water quality. Content highlights ways to know what the competition is doing and methods to stay abreast of industry standards.Course is self-paced, but must be completed within 60 days of registration.
Requirements must have a computer with Internet access, speakers OR headphones, personal email address, Adobe Flash Player.
Registration print and complete the registration form and email or fax (907) 225-3624 to UAS Ketchikan.
Payment Pay online through your UAOnline account or call the UAS Ketchikan Business Office at 907-228-4530.
Course content will familiarize employees with the basics of a marina electrical system. The delivery of electrical power is traced from the utility to marina facilities and shore pedestals. Employees will learn about the importance of grounding and bonding, sources and means for prevention of stray and galvanic currents, as well as testing and troubleshooting procedures. Upon completion of the course employees will be prepared to educate boat owners about proper grounding and bonding of on board power systems and to help them reduce damage from electrical corrosion. Content highlights ways to know what the competition is doing and methods to stay abreast of industry standards. Course is self-paced, but must be completed within 60 days of registration.
Requirements must have a computer with Internet access, speakers OR headphones, personal email address, Adobe Flash Player.
Registration print and complete the registration form and email or fax (907) 225-3624 to UAS Ketchikan.
Payment Pay online through your UAOnline account or call the UAS Ketchikan Business Office at 907-228-4530.
Proper operation of a harbor requires good planning. Harbor management plans are comprehensive, covering a wide range of needs and concerns both predictable and unpredictable. This course covers what constitutes a comprehensive marina management plan and how to start one. Focus is on the development of a marina resource library that supports good planning decisions and efficient operations. We recommend you take Harbor Administration, an overview course, before enrolling in Harbor Operations and Planning. Content highlights ways to know what the competition is doing and methods to stay abreast of industry standards. Course is self-paced, but must be completed within 60 days of registration.
Requirements must have a computer with Internet access, speakers OR headphones, personal email address, Adobe Flash Player.
Registration print and complete the registration form and email or fax (907) 225-3624 to UAS Ketchikan.
Payment Pay online through your UAOnline account or call the UAS Ketchikan Business Office at 907-228-4530.
Great customer service skills enable you to respond effectively to your customer's needs and concerns. This course will help employees of harbors, ports and marinas master the principles of customer service. The following elements are included in the course: Introduction to Customer Service, Standards for Customer Service, Customer Service 101, Difficult Times and Guests, Commitment to Continuous Improvement, and Public outreach. Course is self-paced, but must be completed within 60 days of registration.
Requirements must have a computer with Internet access, speakers OR headphones, personal email address, Adobe Flash Player.
Registration print and complete the registration form and email or fax (907) 225-3624 to UAS Ketchikan.
Payment Pay online through your UAOnline account or call the UAS Ketchikan Business Office at 907-228-4530.
Clean Harbors is a self-paced, online course intended to help harbor and marina employees effectively manage the various waste streams that are part of operating a marine/harbor facility. The course emphasizes on-the-ground examples and best practices that can be easily implemented to reduce spills, improve waste management and improve customer services and relations for a clean and strong business. Taking this course engages staff at all levels of your operation in responsibility for waste management and good customer communications.
Student has 60 days from time of registration to complete module.
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Requirements must have a computer with Internet access, speakers OR headphones, personal email address, Adobe Flash Player.
Registration print and complete the registration form and email or fax (907) 225-3624 to UAS Ketchikan.
Payment Pay online through your UAOnline account or call the UAS Ketchikan Business Office at 907-228-4530.
Learn management techniques to bring in more customers, retains good employees and create a safe, attractive, financially healthy marina.
This course provides essential information to support the well-being of staff and harbor users.
Ensure effective operation and maintenance of harbors and marinas with a solid understanding of the marine infrastructure.
Learn safe and effective oil removal techniques, and information and training needed to eliminate oil spill prone activities in and near marinas.
Fire prevention and fire fighting training and skills development for harbor or marina employees.
Understand regulations as well as guidelines for the prevention of boating related pollution.
Learn operation and maintenance of marina sanitary sewer systems and the complexities of providing clean and safe water service for harbor customers.
This course will familiarize employees with the basics of a marina electrical system.
Learn what constitutes a comprehensive marina management plan and how to start one.
Improve employee customer service skills that in turn can grow the marina customer base.
Engage staff at all levels in responsibility for waste management and customer communications.
