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Mailing Address

Registrar's Office
11066 Auke Lake Way
Juneau, Alaska 99801
Mailstop: NOV2

Email

Phone & Fax

Academic Records

Official Transcripts

You have two options when ordering through UAOnline:

Official transcripts may be ordered through UAOnline. All students, regardless of the last dates of attendance, have an active UAOnline account. To retrieve or reset your UAOnline username and password, visit ELMO. A past due balance or other holds on your account may prevent or delay your transcript order. We do not hold transcript orders for pending grades, degrees, or missing coursework. Verify that your unofficial transcript is correct prior to placing your order. If you have coursework from UAS, UAF, and/or UAA a transcript from each campus will be issued. Be advised that you should rarely if ever, need to send your own UA transcript to another UA campus. If you need to send us a transcript from another institution visit our Admissions page for specific information.

  • Electronic Transcripts ($12 per copy): Delivered by email in a secure PDF the next business day. The recipient will receive all UA coursework in one PDF document. It is recommended before ordering an electronic copy that you confirm the recipient accepts electronic transcripts. In order to view PDF files, you must have a PDF reader program installed. If you do not already have such a reader you can download a free reader at Adobe's website.
  • Paper Transcripts ($15 per copy + shipping): Mailed the next business day by carrier of the student's choice (USPS or FedEx). Coursework from UAS, UAF, and UAA will be mailed in one sealed envelope. We cannot guarantee delivery times.

Unofficial Transcripts

  1. Login to UAOnline. If you are unsure of your login credentials visit ELMO to find your username, ID number, and set your password.
  2. Select Student Services and Account Information
  3. Select Student Records
  4. Select Academic Transcript
  5. Select a Transcript Level (undergraduate, graduate, etc.) and a Transcript Type (WEB Unofficial Transcript). If you have multiple levels you will either need to repeat step 5 for each or select All Levels.

How to Order Transcripts through UAOnline

  1. Login to UAOnline. If you are unsure of your login credentials visit ELMO to find your username, ID number, and set your password.
  2. After verifying your Unofficial Transcript, select Student Services and Account Information
  3. Select Official Transcript Request Service
  4. Select Order my transcript. Please keep in mind tablets and smartphones are not compatible with the Parchment Exchange storefront. It is best to submit a transcript order using a computer with a stable connection to ensure that your order will be submitted without error.
  5. Follow prompts to enter personal information, transcript recipient(s), and billing information

Additional Ordering Options

UAS is limiting physical access to our campus to keep our community safe. Orders submitted via the paper Transcript Request Form will be processed on Tuesdays and Thursdays do to staff reduced time on campus. If you need your transcript sooner please order through UAOnline.

You may fax, email, mail, or drop off a Transcript Request form to our office. Transcripts requested via this method will only include coursework completed at UAS and electronic transcripts cannot be issued. There are two options for processing times:

  • Regular Processing (3-5 business days): $15 per copy
  • Expedited Processing (1 business day): $30 per copy

Please note the time frames are for processing only. We cannot guarantee delivery times. If you would like to request your transcript via this method and require expedited shipping you will need to contact our office prior to ordering and pay the additional shipping fee otherwise your request will be sent USPS first class mail.

Apostille Requests

Should any country require an apostille transcript, we can certify and notarize your official UAS transcript then forward it to the Office of the Lieutenant Governor of Alaska for processing. The name on your transcript will be the official name on file with UAS at the time of printing. If you need to change your name please submit a Change of Name form prior to submitting your transcript request. To request, an apostille transcript submit a Transcript Request form and include your contact information, phone number, email, payment, name of the country that will be receiving your records (ex. "Authenticated for China"), and any fees/documents required by the Lieutenant Governor's Office. If you have further questions contact us or visit the Lieutenant Governor's site.

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