Services Dashboard
The information on this page is maintained by the UAS IT Helpdesk and it is intended to accurately reflect the reliability of our most critical systems. If you are aware of any outages not reflected here, please contact the Helpdesk so it can be investigated.
Many services are managed through our partners at OIT and UAA. For information about wider outages, please see their respective status pages
Running normally: Virtual Desktops on 2026-05-18
As of 7AM on Monday, May 18th, the current fixes in place are holding steady. Our teams are working with Cisco and Microsoft on troubleshooting the authentication issues. The next update will be later this morning at 8AM. At this time, university Wi-Fi, VPN and VDI services have been restored. User Impact: The UAF Devices Portal or other services using UA AD credentials may fail or show as invalid. https://status.alaska.edu/incidents/5hfn6r7wn3bf
Updated 2026-05-18 10:34:51.000 by EKJOHNSON2
Running normally: Virtual Desktops on 2026-05-15
Updated 2026-05-18 10:32:10.000 by EKJOHNSON2
Running normally: Virtual Desktops on 2026-05-19
Updated 2026-05-19 11:47:41.000 by MCARTE32
Services impacted: Virtual Desktops on 2026-05-16
There is an Active Directory issue that is preventing users from logging into certain systems. The PAWS/Networking/Security teams are actively troubleshooting and investigating the issue. https://status.alaska.edu/incidents/5hfn6r7wn3bf
Updated 2026-05-18 10:33:26.000 by EKJOHNSON2
Running normally: Virtual Desktops on 2026-05-14
Updated 2026-05-14 09:28:25.000 by MCARTE32
Services impacted: Virtual Desktops on 2026-05-17
The Authentication Issues affecting UAF servers and services are still under investigation. The PAWS, Networking, and Security teams will continue remediation efforts this morning at 8:00 AM. User Impact: The UAF Devices Portal, Wi-Fi, Remote logins via VDI, VPN, or other services using UA AD credentials may fail or show as invalid. Further updates will be posted here later today. Thank you for your patience. https://status.alaska.edu/incidents/5hfn6r7wn3bf
Updated 2026-05-18 10:34:16.000 by EKJOHNSON2
Running normally: Zoom on 2026-05-15
Updated 2026-05-18 10:32:04.000 by EKJOHNSON2
Running normally: Zoom on 2026-05-19
Updated 2026-05-19 11:47:40.000 by MCARTE32
Running normally: Zoom on 2026-05-18
Updated 2026-05-18 10:31:59.000 by EKJOHNSON2
Running normally: Zoom on 2026-05-16
Updated 2026-05-18 10:32:03.000 by EKJOHNSON2
Running normally: Zoom on 2026-05-17
Updated 2026-05-18 10:32:01.000 by EKJOHNSON2
Running normally: Zoom on 2026-05-14
Updated 2026-05-14 09:28:25.000 by MCARTE32
Running normally: Phones on 2026-05-17
Updated 2026-05-18 10:34:59.000 by EKJOHNSON2
Running normally: Phones on 2026-05-14
Updated 2026-05-14 09:28:26.000 by MCARTE32
Running normally: Phones on 2026-05-15
Updated 2026-05-18 10:34:56.000 by EKJOHNSON2
Running normally: Phones on 2026-05-19
Updated 2026-05-19 11:47:41.000 by MCARTE32
Running normally: Phones on 2026-05-18
Updated 2026-05-18 10:35:01.000 by EKJOHNSON2
Running normally: Phones on 2026-05-16
Updated 2026-05-18 10:34:57.000 by EKJOHNSON2
Services impacted: Blackboard on 2026-05-17
Service Impacted
Updated 2026-05-18 10:28:08.000 by MCARTE32
Running normally: Blackboard on 2026-05-14
Updated 2026-05-14 09:28:22.000 by MCARTE32
Services impacted: Blackboard on 2026-05-16
Updated 2026-05-18 10:27:12.000 by MCARTE32
Running normally: Blackboard on 2026-05-15
Updated 2026-05-18 10:21:10.000 by EKJOHNSON2
Running normally: Blackboard on 2026-05-19
Updated 2026-05-19 11:47:38.000 by MCARTE32
Running normally: Blackboard on 2026-05-18
Updated 2026-05-18 10:27:06.000 by MCARTE32
Running normally: UAS Online on 2026-05-17
Updated 2026-05-18 10:30:29.000 by EKJOHNSON2
Running normally: UAS Online on 2026-05-14
Updated 2026-05-14 09:28:23.000 by MCARTE32
Running normally: UAS Online on 2026-05-15
Updated 2026-05-18 10:30:24.000 by EKJOHNSON2
Running normally: UAS Online on 2026-05-19
Updated 2026-05-19 11:47:39.000 by MCARTE32
Running normally: UAS Online on 2026-05-18
Updated 2026-05-18 10:30:31.000 by EKJOHNSON2
Running normally: UAS Online on 2026-05-16
Updated 2026-05-18 10:30:26.000 by EKJOHNSON2
Running normally: Google Apps on 2026-05-17
Updated 2026-05-18 10:31:28.000 by EKJOHNSON2
Running normally: Google Apps on 2026-05-14
Updated 2026-05-14 09:28:24.000 by MCARTE32
Running normally: Google Apps on 2026-05-16
Updated 2026-05-18 10:31:27.000 by EKJOHNSON2
Running normally: Google Apps on 2026-05-15
Updated 2026-05-18 10:31:25.000 by EKJOHNSON2
Running normally: Google Apps on 2026-05-19
Updated 2026-05-19 11:47:40.000 by MCARTE32
Running normally: Google Apps on 2026-05-18
Updated 2026-05-18 10:31:29.000 by EKJOHNSON2
Running normally: Main UAS Web Site on 2026-05-16
Updated 2026-05-18 10:30:34.000 by EKJOHNSON2
Running normally: Main UAS Web Site on 2026-05-18
Updated 2026-05-18 10:30:38.000 by EKJOHNSON2
Running normally: Main UAS Web Site on 2026-05-15
Updated 2026-05-18 10:30:33.000 by EKJOHNSON2
Running normally: Main UAS Web Site on 2026-05-19
Updated 2026-05-19 11:47:39.000 by MCARTE32
Running normally: Main UAS Web Site on 2026-05-14
Updated 2026-05-14 09:28:24.000 by MCARTE32
Running normally: Main UAS Web Site on 2026-05-17
Updated 2026-05-18 10:30:36.000 by EKJOHNSON2
| Services | Wed May 20 | Tue May 19 | Mon May 18 | Sun May 17 | Sat May 16 | Fri May 15 | Thu May 14 |
|---|---|---|---|---|---|---|---|
| Blackboard | |||||||
| UAS Online | |||||||
| Main UAS Web Site | |||||||
| Google Apps | |||||||
| Zoom | |||||||
| Virtual Desktops | |||||||
| Phones |
Dashboard Legend
- - Running normally
- - Significant service outage
- - Services impacted
- - Unknown status
- - Scheduled maintenance