Appointments and Drop-In
Covid-19 Office Operations
Our offices are available for in-person, phone, or video appointments. Email or call for more information. Additional information is also available on the UA coronavirus information website.
How to Schedule an Appointment
Registered students at UAS can call the Student Resource Center at 907-796-6000 or toll free 877-465-4827 or email firstname.lastname@example.org to schedule an appointment. All counseling services start with a 50-minute scheduled or Drop-in/Crisis Care Plan Meeting where you will meet with a counselor to identify and understand your concerns, explore resources that might help, and form an initial plan for services. Students can also attend groups and wellness workshops.
For students residing outside of the state of Alaska, UAS counselors are only able to provide referral services. Students residing outside of the state of Alaska are able to participate in workshops listed on the groups page.
Counselors are providing in-person and telehealth sessions (phone or Zoom).
If you would like to learn more about Counseling Services, this counseling services informational disclosure form is intended to inform you about Counseling Services and about your rights and responsibilities as a student.
Mental health crisis intervention is available for students Monday through Friday from 8 am to 5 pm. Crisis after hours and on weekends services are available by calling 911 or your local hospital or clinic. The National Crisis Line is 1-877-266-4357 and more resources are listed on our Crisis page. For students in UAS Housing, the emergency RA on-call number is 907-209-6539.
Students can access drop-in/crisis services during normal business hours (8 am to 5 pm) at the Counseling Office on the bottom floor of the Mourant Building and during these scheduled times:
- Counseling Office: Mondays and Thursdays from 12 to 3 pm (three sessions available each day for in-person, phone or Zoom meeting)
- John Pugh Hall Room 110: Tuesdays from 5 to 7 pm (two in-person sessions available)
- The Housing Lodge Room 103: Saturdays from 1 to 4 pm (three in-person sessions available)
Drop-in sessions start at the top of the hour and students should arrive 10 minutes before to fill out brief paperwork. (i.e. arrive at 3:50 pm for a 4 pm session). Students can utilize the drop-in hours for a 50-minute session and are seen on a first-come, first-served basis. Students can contact the Student Resource Center (bottom floor of Mourant or call 907-796-6000) on Mondays and Thursdays to schedule a time that same day. Drop-in appointments can only be scheduled for the same day.
No Drop-in Counseling will be available the following dates: Saturday, November 12th, Thursday, November 24th, Saturday, November 26th, and Monday, November 28th.
If students who live outside of Juneau and in the State of Alaska would like to talk with a counselor, please call the Student Resource Center (907-796-6000) for options for drop-in/crisis services.
Faculty and Staff
If you are a faculty or staff member, counseling referral services are provided through the ComPsych Employee Assistance Program (EAP) at 1-888-969-0155. Please visit the Employee Assistance Program page on the UA website for additional information.