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Appointments and Drop-In

How to Schedule an Appointment

Registered students at UAS can use the scheduling link, call the Student Resource Center at 907-796-6000 or toll free 877-465-4827 or email uas.info@alaska.edu to schedule an appointment. All counseling services start with a 50-minute scheduled or Drop-in/Crisis Care Plan Meeting where you will meet with a counselor to identify and understand your concerns, explore resources that might help, and form an initial plan for services. Counselors are providing in-person and telehealth sessions (phone or Zoom). Students can also attend groups and wellness workshops.

For students residing outside of the state of Alaska, TimelyCare telehealth counseling is avaialble at no cost. Students can access urgent counseling (TalkNow) or 9 scheduled counseling sessions per year (August 1 to July 31). UAS counselors are only able to provide referral services to students outside of Alaska. Students residing outside of the state of Alaska are able to participate in workshops listed on the groups page.

If you would like to learn more about Counseling Services, this counseling services informational disclosure form is intended to inform you about Counseling Services and about your rights and responsibilities as a student.

Crisis Support

Mental health crisis intervention is available for students Monday through Friday from 8 am to 5 pm. Mental health crisis care after hours and on weekendsis available by calling 911, your local hospital or clinic, TimelyCare, and/or The Suicide and Crisis Lifeline at 988 or 1-877-266-4357. More resources are listed on our Crisis page

Students living in UAS Housing can contact the following numbers for assistance:

  • John Pugh Hall residents can call 907-209-6534
  • Upper Housing residents can call 907-209-6539

Drop-in Counseling

TimelyCare is available for drop-in counseling services, which can be provided through phone or video 24 hours per day.

Faculty and Staff

If you are a faculty or staff member (including student staff) in need of counseling support, counseling referral services are provided through the ComPsych Employee Assistance Program (EAP) at 1-888-969-0155. Please visit the Employee Assistance Program page on the UA website for additional information.

The Counseling Office is available for consultation with students, faculty, and staff who are concerned about a student. You may contact the Counseling Office through the Student Resource Center by phone (907) 796-6000 or email uas.info@alaska.edu to discuss your concerns and get support with how best to respond. This may include providing you ways to refer the student for professional care. An anonymous report can also be made to the Care Team, which is a team of UAS student services professionals focused on supporting student success and campus safety.

TimelyCare is also available to Staff and Faculty to contact for questions by calling 833-4-TIMELY. This service is available 24/7, 365 days a year.