Services Dashboard

Services impacted: Google Apps on 2026-09-24

mail Android App users on the latest Gmail Android release may experience issues accessing their inbox. Description: Our engineering team has identified the root cause and is rolling out a fix. The updated version of the Gmail app is currently available to an initial group of users to ensure stability, before a global rollout is initiated. We will provide our next update by Thursday, 2026-09-24 18:30 PDT. Symptoms: Users on the Gmail Android app may observe sudden, unexpected account logout. Upon re-login, the process completes but the app may fail to recognize the account. Users may receive an error message stating the account is already added. Workaround: The workaround for the Gmail app issue is to uninstall recent application updates and revert to the system's base version of Gmail. Optionally reinstall the latest version of the Gmail app from play store. Alternatively, users can access https://mail.google.com on their mobile browsers.

Updated 2026-09-24 15:09:28.000 by EKJOHNSON2

Services impacted: Google Apps on 2026-09-23

Title: Gmail Android App users on the latest Gmail Android release may experience issues accessing their inbox. Description: Our engineering team has identified the root cause and is actively working on mitigating the issue. We will provide more information by Wednesday, 2026-09-23 17:00 PDT. Symptoms: Users on the Gmail Android app may observe sudden, unexpected account logout. Upon re-login, the process completes but the app may fail to recognize the account. Users may receive an error message stating the account is already added. Workaround: The workaround for the Gmail app issue is to uninstall recent application updates and revert to the system's base version of Gmail. Optionally reinstall the latest version of the Gmail app from play store. Alternatively, users can access https://mail.google.com on their mobile browsers.

Updated 2026-09-23 10:38:50.000 by EKJOHNSON2

Services impacted: Zoom on 2026-09-28

Investigating - We are currently investigating a service degradation with Zoom Canvas. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue. -------------------- Update - We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.

Updated 2026-09-28 14:26:32.000 by EKJOHNSON2

Services impacted: Zoom on 2026-09-25

Update - We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Updated 2026-09-25 11:05:43.000 by EKJOHNSON2

Services impacted: Zoom on 2026-09-27

Update - We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.

Updated 2026-09-28 14:26:00.000 by EKJOHNSON2

Services impacted: Zoom on 2026-09-26

Updated 2026-09-28 14:24:36.000 by EKJOHNSON2

Services impacted: Blackboard on 2026-09-27

Identified - Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions. Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions

Updated 2026-09-28 14:23:10.000 by EKJOHNSON2

Services impacted: Blackboard on 2026-09-26

Identified - Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions. Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions

Updated 2026-09-28 14:23:05.000 by EKJOHNSON2

Services impacted: Blackboard on 2026-09-23

Identified - Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions. Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions

Updated 2026-09-23 10:36:49.000 by EKJOHNSON2

Services impacted: Blackboard on 2026-09-29

Identified - Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions. Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions

Updated 2026-09-29 16:08:11.000 by EKJOHNSON2

Services impacted: Blackboard on 2026-09-28

Identified - Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions. Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions

Updated 2026-09-28 14:23:15.000 by EKJOHNSON2

Services impacted: Blackboard on 2026-09-24

Identified - Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions. Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions

Updated 2026-09-24 15:08:28.000 by EKJOHNSON2

Services impacted: Blackboard on 2026-09-25

Identified - Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions. Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions

Updated 2026-09-25 11:01:21.000 by EKJOHNSON2