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Mailing Address

Information Technology Services
11066 Auke Lake Way
Juneau, Alaska 99801
Mailstop: HB5

Email

Phone

Information Technology Services

The vision of IT Services is to help make the University of Alaska Southeast an exceptional place to learn, work and live by providing services and technology responsive to the needs of the university community.  At UAS, IT Services is a part of Administrative Services.

 

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The vision of IT Services is to help make the University of Alaska Southeast an exceptional place to learn, work and live by providing services and technology responsive to the needs of the university community. 

At UAS, IT Services is part of Administrative Services. 

 

Mailing Address

Information Technology Services
11066 Auke Lake Way
Juneau, Alaska99801
Mailstop: HB5
Phone

Email

Staff Directory

Our Contact Us page includes a full directory of ITS Staff and Contact Information 

Th"Organizational chart for UAS IT Services, revised July 2026, led by Chief Information Officer Scott Gilreath with three main departments: Information Systems, Infrastructure, and User Services."is is an organization

Scott Gilreath is the Chief Information Officer at UAS. The office of the CIO oversees IT Governance, IT Strategy and Policy, IT Project and Service Management and aligns the UAS Information Technology Department with resources and solutions to align with the mission of the University. 

A headshot of a man with brown hair and a tie
The University of Alaska Southeast (UAS) IT Services Strategy and Standards center on delivering resilient multi-campus technology, expanding distance-learning capabilities across Southeast Alaska, enforcing strict cybersecurity, and maintaining clear hardware and software lifecycles.

Helpdesk - The Helpdesk is a regional support center that provides technical support and training for students, faculty, and staff, through our call center and via email. Check out the Helpdesk site here. 

Network Desktop Support - NDS provides technical assistance, troubleshooting and maintence for UAS computer hardware, software, local network and telephones. See here for our Service Line Agreements (SLAs). 

Classroom and Academic Technology - Classroom Support ensures that classroom technology within the classroom is up to date and functional, as well as provide deployable equipment for online and hybrid classes. 

  • Helpdesk Services Dashboard

    This page provides a daily summary view of core services, including Blackboard, UAS Online, Google Apps and more. This information is monitored by the UAS IT Helpdesk.

  • Campus Bandwidth Dashboard

    This page provides up-to-the-minute graphs of network bandwidth consumption on the UAS Campus.

  • Off Campus Bandwidth Dashboard

    This page provides up-to-the-minute graphs of network bandwidth consumption for Off Site Buildings.

Impact Calendar

For more information visit:

  • The UAS IT Helpdesk web page for information, support and training materials on UAS technologies and services.
  • The Media Services web page for information on AV support, video production, and related services.
  • The Juneau Campus Classroom Support web page for information on classroom instructional technologies and mobile computer classroom checkouts.
  • CELT - Center for Learning and Technology, for the UAS knowledge base and guidance on Generative Artificial Intelligence (AI).