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Staff & Admin Resources

The administrative system store institutional and personal records for employees and students. These systems include:


This is the most common way for staff to update institutional records. Some tables from Banner are copied to a database referred to as the "Reports Instance."

  • Banner database - day-to-day processing of forms and other record-keeping processes.
  • Qmenu/Qadhoc - standardized reports through a web interface.
  • Databrowser - program to write or use existing queries against the data; accessed through remote application sharing system called Citrix.
  • OnBase - document scanning and archiving process.

Please note that Banner 9 is now accessible from off-campus through a direct link:

To request access to Banner files, submit the form relevant to the role:

OIT Banner Support

Keyed Software

Software provided through OIT is usually locked with a license key. For University-purchased computers, these keys are distributed through the software suite known as Key Client.

  • KeyAccess allows users to access keyed software such as Camtasia, and more.
  • KeyCheckout allows users to maintain a license for use away from network access. If internet access is available, use the VPN instead.
  • KeyVerify is a troubleshooting tool for technicians.

OIT KeyClient


DocuSign is University of Alaska's cloud-based electronic signature solution. It allows users to send, securely complete, and sign a document with an automated workflow.


  • Easily upload and send documents for electronic signatures.
  • Quickly access and sign documents that require signatures.
  • Readily check a document's status, send reminders, view audit trails, and securely store online.
  • Create templates using existing forms to help streamline the sending process.
  • Oversee document workflow by identifying and managing recipients and routing.
  • Make forms available online allowing for self-service and ease of accessibility.

More Resources

UA Multi-factor Authentication (MFA)

Statewide Identity and Access Management (IAM) has implemented a multi-factor authentication system (hosted by Duo Security) to improve security for the accounts of certain employees. Enrollment is automatic, based on the sensitivity of the data that individual accounts have access to. This affects all systems within the UA Single Sign-on: UA Online, Banner, UA Google, Blackboard, and Zoom.

General Information