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The University of Alaska is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination against individuals on the basis of any legally protected status.

UAS is committed to providing accessible websites: www.uas.alaska.edu/policies/accessibility.html

Service Level Agreements

Classroom Equipment
User Services: Classroom instructional equipment and support
Desktop Backup
Information Systems: Workstation secure document storage (document recovery and encryption)
Telephone Repairs
Telephone Repairs
Broadcasting Campus Events
Media Services: Video capture/broadcasting of campus events
Helpdesk
First-line technical support
Laptop Delivery
User Services: Mobile instructional technology deliveries
Security Changes
Information Systems: Security configuration management
Telephone changes
Telephone changes
Desktop Support
Network & Desktop Support: Desktop Work Orders
User Services Service Level Agreement
Standardized lab/classroom computer software configuration
Web Site Management
Support of institutional web sites through the UAS Content Management System (CMS)
Bulk Email
Email distribution lists based on Banner information

Mailing Address

Email

Phone

Service Level Agreements

Classroom Equipment

Desktop Backup

Telephone Repairs

Broadcasting Campus Events

Helpdesk

Laptop Delivery

Security Changes

Telephone changes

Desktop Support

User Services Service Level Agreement

Web Site Management

Bulk Email