General information on electronic accounts through UAS
Setting your initial password (account activation)
Learn how to add an attachment to a portfolio item.
Learn how to add an Item to your portfolio.
Central hub for non-student or employee accounts
Blackboard video instructions for uploading coursework
Backing up My Documents onto server space
An introduction to Blackboard Collaborate Ultra, with a focus on student success.
Blackboard index for student issues
Request a build for a centrally managed computer
Information about current ITS computer support
Summary of common communication tools: Google Chat and Microsoft Teams
Information for students on accessing current grade in specific course.
Clearing the cache in the 4 most common browsers.
Training for Elluminate session moderators.
Learn how to use audio conferencing services through our Cisco telephone system: Conference Now
How to find your instructor's contact information.
Contact the UAS Helpdesk. After hours callers may leave a voicemail. We will respond to voicemail on our next business day.
An overview of Course Portfolios for Students including content items and page management.
Using the security settings in the Manage Page tool.
Coursework Homepage and sitemap - Current Course Sites (BlackBoard)
Details on the photo gallery function of the ePortfolio system.
Dealing with Pop-ups
Departmentally Managed Computers by UAS for faculty and staff
DocuSign is University of Alaska's cloud-based electronic signature solution.
Find UAS provided security software as well as other recommended products for download on your computer!
An overview of the Manage Page tool in UAS Online
Email through UAS: UA Google
Email through UAS: Email FAQ
Email through UAS: Email Forwarding
Email through UAS: UA Google Management
Email through UAS: Email Mobile Setup
View an index of the UAS Online Portfolio documentation.
Information concerning account expiration and how to apply for an extension
How to find the Syllabus for a course.
How to set your preferred email address
Foxit PDF Editor Pro is UA's recommended alternative to Adobe Acrobat Pro.
Answers to common questions about your UAS electronic account
Answers to common questions about phone and voicemail
Purchasing a new computer? Here's a few suggestions to get you started.
Create your own conversation with Chat Tool.
Overview of the Portfolio system including pages, items, blogs. forums, and webmeetings
An Introduction to Webmeeting tools
Central hub for all employee resources
List of all Helpdesk FAQ
Central hub for all student resources
Locating your webmeeting
Troubleshooting silent webmeetings
Find assistance in these videos of common questions the Helpdesk receives
Using the Instructor Tools in the Manage Page option.
An overview of course forums.
Apply for a job with UAS IT Services
UAS Helpdesk Training page
Software available on specified Staff Builds
An overview of Page Content in the Manage Page area.
Manage your voicemail, the phone, or the phone line itself using these tools.
Get Microsoft Office 365 for free
Overview of the ePortfolio Controls including the Delete Page, Hide Controls, Add New Sub Page, Copy Import Page, and Send Invitation Tools.
This system enhances the security of UA account using secondary account confirmation powered by Duo, using a tablet, mobile phone, landline, or USB security key.
UAS Network, including campus and student housing
Storage options offered at UAS
Portfolio page appearance settings
UAS Electronic Account Password Management
How to use the Paste from Word Tool.
Additional resources for personal computers
Learn how to create a personal portfolio.
Basics of using your phone set
Telephone information, manuals and voice mail guides
Security settings for courses and general portfolios.
View a list of FAQ's about the UAS portfolio system.
How to create and manage forums in your portfolio.
How to set up a campus printer on your computer
Using the Publish Page feature in the Manage Page area.
Tips for remote learning with UAS
ITS Security and Policy Guidelines
How to set security settings for your personal page in the Manage Page area.
Software available at UAS
Overview of administrative tools
How to submit Youtube videos in Blackboard
UAS Online HTML Quick Reference Toolbar Functions
Software Tips and Tricks
Email through UAS: UA Google Access Individual Accounts
Google for Education through UA Google: For Employees
Google for Education through UA Google: For Everyone
Accessing UAOnline, which allows you to register for classes, view your academic records, and apply for financial aid among other things
Learn how to create and use a guest account for UAS Online
A personal file space you can access from anywhere.
Main UAS Helpdesk page
An overview of the UAS Online interface, including Tabs, Sub Pages, and Channels.
Navigate between your pages
Portfolio structure, collaboration tools, coursework portfolios, and personal portfolios.
Centrally managed computer updates
Using the Blackboard Content Editor
Using the Discussion Board
Instructions for accessing Blackboard's Discussion Board feature
General information about UAS conferencing
How to install and configure VPN client
VPN access on a Chromebook
Accessing Collaborate on the go
Locating your Collaborate Recording
Utilizing campus resources while out of office
Video Conferencing with Zoom